well we just took the tractor back to dealer we bought from. Looking at the sub frame we found one weld on each side was broke, not saying this was cause . This may have been from after bolts came out and crack housing. So I will wait till I speak with dealer again before I say to much more.. Sean owner of the shop is going to make it all right one way or another. I do believe woods will be involved in looking it all over.. Sorry for delay, I have been busy and well it was just today we got tractor where it should be.. I was not able to get pics, I will look for another way to show you all what I am talking about.. So it may be a few days till I hear something from Sean so we will wait.. On another note the other dealer will not be getting my business in the future.
broke dk55, BOOO Kioti
- Thread starter Kaw
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LD1
Epic Contributor
This right here is the most important.:thumbsup: Regardless of who's fault it is, it certainly isnt yours. And I think he understands that and will take good care of you.
Given the circumstances, I cant say I blame the other dealer, so DONT be too hard on him. If it clearly says kioti will NOT warrenty the tractor with aftermarket hoe, and if that dealer isnt a woods dealer, his hands are tied.
It isnt his fault the situation you are in, so why should he have to eat the cost of the repair and then have to fight like h#LL to get money from kioti or woods??? Just doesnt seem fair does it?
That would be like me buying a cord of wood off your neighbor, and him shorting me, and then me comming to you and wanting you to make it right at no charge to me:confused2:
dourobob
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As has been stated by a few folks here, in order to have this resolved it is necessary to get the right folks talking to each other. It looks like that is finally happening.
Dealer sounds like he will come through for you "one way or another" - seems like the best outcome possible.
Dealer sounds like he will come through for you "one way or another" - seems like the best outcome possible.
IslandTractor
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I agree with LD1 on both counts. Your original dealer seems to have the right attitude and the second dealer really doesn't deserve to be punished for his response.
Coyote machine
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2nd the above. YOU, the OP, chose to bring your tractor to the dealer who was closer to you, partly because he answered the phone faster then your selling dealer. No problem, until you expect him to repair something that has absolutely nothing to do with your tractor; an unapproved implement which may have been incorrectly installed. You are new to the tractor game, as was I when I began learning about my tractor(s) here about 2 1/2 years ago. What I would suggest doing, if I were in your situation is this: During the time your tractor and any implements are under warranty go to your selling dealer exclusively for any warranty repairs, (or possibly under the dealer's 'discretionary coverage', to make things right for you if he makes a mistake period. He is the only dealer who may extend you this courtesy as a purchasing buyer of his, therefore it benefits you/him most to land at his door. Once that time frame is over if you were to choose to go to another dealer who was closer to you that would be your choice. I would not burn any bridges because of how the closer dealer dealt with you in this instance, but that's just MHO.
And, BTW, it's human nature, especially in an economy like the current one, for dealers of ANYTHING to protect themselves and their customers, and then help others who come through their doors. Not saying it's right, but it is the playing field we as customers are dealt.
kco
Veteran Member
It seems like all will be resolved and you have a good dealer.
It will be interesting to hear what they determine to be the verdict as to the root cause. As you said, did the bolts come out and break the weld, or did the weld break and pull out the bolts?
Whatever the case, this seems like another reminder to regularly check for loose hardware--particularly for major components (such as loaders, backhoes) that attach into the frame. That reminds me--I haven't thoroughly checked mine the last few times!
No doubt this is obvious to more knowledgable TBN members who grew up operating equipment, but something "hobby operators" (like me) can learn the "easy way" through experienced members' advice.
Since we focus on a tractor's operating manual, we may miss requirements for added equipment. For example, we purchase a tractor with a loader and may not thoroughly read the loader's manual. The Kioti KL 401/351 loader manual says to visually check loader mount hardware "Daily/10 hours" and to re-torque every 25 hours.
I may have missed or played-down this requirement if it weren't for an incident when I took delivery of my tractor. The dealer was fixing a DK90 where the owner had found loose loader bolts, retightened them with a 3/4" impact wrench, and broke off some heads. He wanted it repaired under warranty. I don't know what the decision was on that.
The incident made me aware of the checking/re-torquing requirement. I have 200 hrs on the machine and found a bolt or two that turned slightly (i.e. not loose) during the first few checks. I discussed it with the dealer and he said they are now installing loaders with blue threadlocker/loctite. I reinstalled all my loader frame-to-casting bolts with blue loctite.
frenchie4x4
Bronze Member
Well Kaw keep your head up Kioti makes a great tractor. The DK55 is well built and you rarely hear of any issues with them.
In 2004 when I was ready to purchase my local dealer where I had previously test driven and looked at different models was out of stock. I could not wait so I bought off the internet several states away. When I had two warranty issues my local dealer ( Wertz power and equipment ) simply filled out new warranty papers and transferred every thing to there dealer ship and I never paid out anything towards the warranty.
Since then I have purchased a new Kioti backhoe BH2385 from them with a subframe mount and have never had any other issues.
my DK50C is 7 yrs old and aprox 800hrs and still works and looks like New. So let the dealer resolve and fix it and enjoy your Kioti with faith. I just came in from using mine (boy its muddy this year) I would definitely buy another Kioti.
(waiting for the power shifts to com to the USA)
Have a great day Frenchie.
In 2004 when I was ready to purchase my local dealer where I had previously test driven and looked at different models was out of stock. I could not wait so I bought off the internet several states away. When I had two warranty issues my local dealer ( Wertz power and equipment ) simply filled out new warranty papers and transferred every thing to there dealer ship and I never paid out anything towards the warranty.
Since then I have purchased a new Kioti backhoe BH2385 from them with a subframe mount and have never had any other issues.
my DK50C is 7 yrs old and aprox 800hrs and still works and looks like New. So let the dealer resolve and fix it and enjoy your Kioti with faith. I just came in from using mine (boy its muddy this year) I would definitely buy another Kioti.
(waiting for the power shifts to com to the USA)
Have a great day Frenchie.
5030
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I would have gotten a mouthpiece and had a field day with that. The Magnuseon-Moss Act and it's U.S. Supreme Court verdict specifically bars any OEM from voiding or disallowing any warranty claim for using non OEM lubricants so long as the said lubricant meets or exceeds the OEM engineering standard for that engine or drivetrain.
That, however, don't count on backhoes and my only comment is a backhoe, especially a 3 point mounted backhoe can put substantial strain on castings in the rear section of a tractor, possibly cracking them or breaking them unless the proper and approved subframe is installed properly and maintained properly.
I have no issue with Kioti or any other manufacturer disallowing any warranty claim arising from damaged or cracked components when a non (OEM)engineering approved backhoe is attached.
The OP should have bought and installed a Kioti Approved unit. he didn't and in my opinion, has no recourse other than to open his wallet and chalk it up to being cheap at the outset.
aczlan
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Au contraire. Woods and/or the selling dealer should take care of it if this issue was caused by a Woods backhoe or by an incorrectly installed subframe.
Aaron Z
