Any experience w/ Xtra Tuff Trailers, eastman, ga?

newbury · Feb 23, 2012

SWMBO has put me in the market for a 7x16 dual, braked, axle ENCLOSED trailer. For new trailers Xtra Tuff seems to have a great price, ~$3K, for new. I've only found 1 review on the web, said they were OK.

I've got a place within a couple of miles of me that builds good 7x16 trailers for about $4.5K. Xtra Tuff would be about 200 miles out of my way on a trip from Va to Ms, so it's not TOO far.

So does anyone have any experience with them, good or bad?

I know there are a lot of other trailer mfg's, but most I've found are in Indiana or Illinois etc.

1pooldigger · Apr 18, 2012

I just bought one in January, JUNK!!!! don't buy one of these, it had self tapping screws pointing up into the ceiling rubbing holes in the super light weight roofing material, Cheapest material you can buy, used it twice and yesterday the jack broke. Have made several calls wanting to talk to the owner, get told he will call back. Sent him an email no response. When it arrived screws were missing out of the side walls, I figure it will be in pieces within 2 years. This has been going on for 2 months now. Do yourself a favor and steer clear, the old saying you get what you pay for is true, buy cheap and you get JUNK, XTRA TUFF TRAILERS, should be named xtra cheap trailers

Preacher31014 · Aug 7, 2012

I have bought 2 trailers from them and we use one for racing and 1 for buisness and have had great service out of them both. They are great people that have always seemed to put customer service first. We will buy more in the future and they will be Xtra Tuff Trailers.

JJZ 109 · Aug 10, 2012

Not that this will answer your question about that particular brand, but it pays to look at what you're getting for the money.
Last year I bought a 6x12 enclosed to haul 2 Harleys. For the exact same price, one dealer had RC and one had American Hauler. The RC had unpainted OSB floor, cheap luan plywood on the walls, thin sheet metal and bare frame.
The American Hauler had 3/4" pressure treated plywood floor, a harder board on the walls, heavier sheet metal and one piece roof, undercoated frame and was about 6 inches taller inside.

RED HEAD · Aug 18, 2012

newbury said:
SWMBO has put me in the market for a 7x16 dual, braked, axle ENCLOSED trailer. For new trailers Xtra Tuff seems to have a great price, ~$3K, for new. I've only found 1 review on the web, said they were OK.

I've got a place within a couple of miles of me that builds good 7x16 trailers for about $4.5K. Xtra Tuff would be about 200 miles out of my way on a trip from Va to Ms, so it's not TOO far.

So does anyone have any experience with them, good or bad?

I know there are a lot of other trailer mfg's, but most I've found are in Indiana or Illinois etc.

I live in Columbus Ohio, I purchased an Xtra Tuff Harley Davidson Trailer for my husband as a surprise birthday gift, They delivered it for me so i could surprise my husband, First let me say the orange and black was beautiful, I ordered a 7x14 v-nose, once i gave it to my husband he was very happy and happy with the product, but i could tell something was wrong. The next day he confided that he was very happy, but he wish it had been a 7x18, I called the sales manager and told him about my mistake, feeling like they were nothing that they would do. I was very surprised and happy when he said no problem! They would refund my money under there 30 day money back satisfaction guarantee and then i could by the 7x18 that my husband preferred, I was amazed! We did just that, and our trailer is great, I have since reccomended them to a couple of friends in our riding club who also purchased from them with absolutly no problem. I see Pool Digger really talking down about them on several sites, I cant emagine what the real problem is there, or if someone is that dissatisfied why not just return it under there satisfaction guarantee, my understanding is no one else even has that kind of guarantee, We will be purchasing a small 6x12 for our lawnmower next summer and it will be an xtra tuff. Really great people who helped me out of a jam!

newbury · Aug 18, 2012

Very interesting - 1 post by 1pooldigger who only visited TBN for a few days and 1 dump on the trailer, two posts by others who seem to only be here for xtra tuff trailer praise.

Doesn't pass my smell test.

clemsonfor · Aug 18, 2012

Newberry, im thinking the very same thing. The OP may have come here to vent but it is suprising that the 2 resonses are positive and they are totally band new members, with only one post? Seems like company damage control, trolls? But they have tractors and everything?

clemsonfor · Aug 18, 2012

RED HEAD said:
I see Pool Digger really talking down about them on several sites, I cant emagine what the real problem is there, or if someone is that dissatisfied why not just return it under there satisfaction guarantee, my understanding is no one else even has that kind of guarantee,

This is i think is key, is the Pool digger a person from a competing company? Makes you think or either he genuinly is dissatisfied , but makes you wonder that this person has 1 post here yet seen them "talk them down on several sites"??