sdkubota
Platinum Member
I had Rural King call the vendor while I was in the store. They admitted to Rural King that they knew there was a problem with the PTO shaft and that they were working with the supplier to resolve the problem.
What part was damaged on your generator?
It was just the cover plate for the overflow plug on the gear housing. The factory plug was tapped so crooked it wouldn't seal and the threads that were cut were absolutely horrible. I welded a 1/2" plumbing fitting over it so now it works. Not a big deal but a person shouldn't have to modify parts from a new purchase. Furthermore, Rural King should have responded to my request(s) instead of just blowing me off and stating the issue is "closed" in their email replys even though they did nothing nor contacted me. What did they do for you regarding the stubby pto shaft?