My Telephone providers are idiots

   / My Telephone providers are idiots
  • Thread Starter
#102  
Paul, I have Excede (it is billed thru Wildblue/Bowie Cass) and have the 15 gig per month and the same slow-down if I exceed it. I have done so twice since getting the service and in both cases, it was my grand-daughter watching a bunch of YouTube stuff. It is painfully slow when you get throttled back and I've lost signal every day for at least a few hours for almost two weeks. It goes out WAY sooner than the TV sat does, but I'm sure you are aware of the weather we have been suffering from in Hawthorne. I would be interested to know who is actually providing the service for Dish.

As a note, mine does not count data used after midnight, so when I was teaching online courses, I did the majority of my uploads/downloads after midnight for the classes.
 
   / My Telephone providers are idiots #103  
Hughes Gen 4 Monthly allowance is the way to go as long as a clear view of southwest Sky,
I went with AT&t for my cell Phone,got Hughes for my internet do not regret getting rid of land line
 
   / My Telephone providers are idiots #104  
I have been on the phone, getting my local telephone service cut off and the numbers ported over to the SuddenLink cable phone service. Even with paying and extra $10 per month for the second phone number, we should save about $48 dollars a month over what we were paying the local incumbent phone company. We shall see if the number porting goes over without a hitch. I am due the 23rd. Also cut the tie with Windstream long distance as the cable phone has free long distance.

Of course now I have all my eggs in one basket, cable tv, high speed broadband, and 2 phone numbers now. One good cable cut and ...ooops.. :) But we still have our cell phones for backup, and if they fail, I guess we can still use Amateur Radio... VHF/UHF and HF with digital and voice modes of operation. Battery backup and direct battery operation too!
 
   / My Telephone providers are idiots #105  
I have been on the phone, getting my local telephone service cut off and the numbers ported over to the SuddenLink cable phone service. Even with paying and extra $10 per month for the second phone number, we should save about $48 dollars a month over what we were paying the local incumbent phone company. We shall see if the number porting goes over without a hitch. I am due the 23rd. Also cut the tie with Windstream long distance as the cable phone has free long distance.

Of course now I have all my eggs in one basket, cable tv, high speed broadband, and 2 phone numbers now. One good cable cut and ...ooops.. :) But we still have our cell phones for backup, and if they fail, I guess we can still use Amateur Radio... VHF/UHF and HF with digital and voice modes of operation. Battery backup and direct battery operation too!

Please let us know if the service meets your expectations....I would LOVE to get Internet and TV from the same provider, ESPECIALLY if I could get decent router connections for our cell phones along with that. I mentioned in an earlier post that Frontier, as well as other landline providers in Michigan, is seeking to end landline phone service. Oh, yes....the worthless Legislature here is going along with that plan, makes me wonder how many palms are being greased.

Can somebody explain to me why landline phone charges keep increasing at an obscene rate, when the lines have been in place for numerous decades?
 
   / My Telephone providers are idiots #106  
Please let us know if the service meets your expectations....I would LOVE to get Internet and TV from the same provider, ESPECIALLY if I could get decent router connections for our cell phones along with that. I mentioned in an earlier post that Frontier, as well as other landline providers in Michigan, is seeking to end landline phone service. Oh, yes....the worthless Legislature here is going along with that plan, makes me wonder how many palms are being greased.

Can somebody explain to me why landline phone charges keep increasing at an obscene rate, when the lines have been in place for numerous decades?

So far the one line I have with SuddenLink (the cable provider) works well, and sounds good. It has better fidelity than the typical VOIP line (we have one of those too) It sounds as good as a good analog Dial tone right out of the Central office. It is digital in nature over their network, just like their digital video, and is only analog converted inside their cable "modem" box. As for the broadband we get 2MBS uplink and 15MBS downlink and could get 30 for an additional $10, but I just haven't seen the need to spend the extra $10 for the extra 15Meg. Time will tell on how well we like the phone service but the cable and internet service has been very good.

I keep saying that the number of landline subscribers keep dwindling ( I am living proof), and landline service from the traditional phone companies will cease at some date in the future. I don't know when that date is, but if something doesn't change, I can't see how they can stay in business as a voice provider forever.
 
   / My Telephone providers are idiots #107  
Of course now I have all my eggs in one basket, cable tv, high speed broadband, and 2 phone numbers now. One good cable cut and ...ooops..

We only have one land line phone number, but I, too, have all my eggs in one basket with Cable TV, Internet, and telephone. We've had this cable service now for 9 months, and it's great when it's working. So far, I have 16 pages of notes of the problems we've had with it going on and off unexpectedly.:mad:
 
   / My Telephone providers are idiots #108  
We only have one land line phone number, but I, too, have all my eggs in one basket with Cable TV, Internet, and telephone. We've had this cable service now for 9 months, and it's great when it's working. So far, I have 16 pages of notes of the problems we've had with it going on and off unexpectedly.:mad:

Well we have had the cable service for about 10 years and with very few problems with it. Occasionally some drunk will hit and knock down a pole, and about a year ago we had some intermittent problem with an amplifier in the summer heat, but they tracked it down and fixed it. I really can't complain about their service much, it has been very good. The cable phone thing is new to us, as we have always had the landlines from the phone company and one of the VOIP lines (packet 8)for the majority of our Long Distance and 800 number work. Of course it runs over the broadband provided by the cable company. Time will tell on how happy we are with the cable company's phone service, but the urge to save quite a bit of money won me over.
 
   / My Telephone providers are idiots #109  
the urge to save quite a bit of money won me over.

Yep, James, that's the bottom line. This cable service with faster Internet and the TV with lots more channels on the cable costs us considerably less than the phone company with DSL Internet service and DirecTV with lots fewer channels.
 
   / My Telephone providers are idiots #110  
OK, the first poster was right, telephone providers are idiots.

Today was cut over day (from the old to the new carrier) for my two numbers xxx xxx 6758 and xxx xxx 6638 which was a secondary number on the same equipment line number as the first number. What the local phone company calls a personal number and it had a distinctive ring cadence.

I knew from past experience that when you start porting numbers over from one carrier to another that these sorts of things rarely go well or easy, but this went far worse than most.. Suffice it to say many phone calls back and forth with the cable provider (my new carrier of choice) finally came down to when the last girl called me she said they could not fix it because the old carrier (the landline traditional telephone company carrier) would not let the 6638 number go to be ported.

Long story short after being on a very annoying conference call, the old landline company at first can't find the 6638 number and has no record of it. I was wondering if I could get the extra money I paid for it for 11 years back.. ha. no such luck.. after going to a supervisor, they decided they can't port over the 6638 number because it was a Personal number on the same LEN (Line Equipment Number) as the 6758 and would have to be re-installed as an actual number and then an order given to have it ported over to the new carrier. When I complained about this, they said "oh we will waive the install charges". I did not believe them, and could see myself on the line a month later trying to get the charges dropped, so I finally told them to take their 6638 number that they could not find, and shove it someplace. I asked the new carrier for a whole new number of theirs and I am supposed to have it tomorrow morning by 8:30.

No wonder phone companies have a favor-ability rating with customers right down there around politicians.

Keep in mind the 6638 number had a dialtone from the new carrier (the cable company), could make local and long distance calls, and showed the proper caller ID, and could receive (ring in) local calls, but just could not receive a call from outside the local calling area. This is a problem with the routing database, but no-one could fix it without re-installing this number with the old carrier as an actual physical number and then porting it to the new carrier..

Needless to say I was pretty disgusted, having spent over 2/3 of a day messing with this. And I worked for a local phone company for 13 years and have dealt with these kinds of things many times.. No wonder ordinary people with their lives and business to look after become frustrated with this kind of "stuff"

Rant Font off
 

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