What a nightmare, please read.

[paulfun9]

And there is a future customer lost to Mahindra forever and god only knows how many he'll talk out of a Mahindra in the future. This is the true cost of slacking off and exactly why and how one Awww S H I T wipes out ten atta boys. When a new machine leaves the lot it's just the beginning of the sale, not the end. It takes ten times the effort and marketing money to counteract or win back a lost customer as it did to capture him the first time around. It's simple math and a well known fact that service sells. Get a clue Mahindra.

Along with a picture of the new Kubota as was suggested I would include a statement like this (post #275) along with a detailed explanation of the hole situation to every single person I had contact info for at Mahindra!

I don't know about others but weather the service is good or bad everyone I know knows and everyone I meet who has an interest knows.

Its also amazing how many people are interested in tractors and are full of questions. Today alone I talked to 3 people I haven't met before about tractors and they all already Know why I switched away from Deere.

 

[lilranch2001]

I have always considered Mahandra as good a tractor as any on the market right now but after this thread I would never consider purchasing one
Their dealer network in this area has always been somewhat lacking, but Lees has picked it up recently and ole Lee is a good old boy, but I don't know if now I would trust MUSA

 

[David_Kb7uns]

Still trying to figure out, after having a Kubota, why the choice was made to get a Mahindra. The dealer in this area was a saw shop that added mowers and power equipment and then jumped into the Mahindra tractors with very little shop space or techs.

David

 

[Steppenwolfe]

Good luck with that new Kubota, although I think Mahindra has made a huge mistake not giving you a new, upgraded tractor for your ordeal.

 

[WoodChuckDad]

I have followed this thread. I have no reason to bash Mahindra...never owned one. I think their UTV's look really cool. Mahindra would have been on my list of test drives if I could have found a dealer. I looked on the main website and couldn't find one located near me. The crazy thing about that is that my Excavator dealer is also a Mahindra dealer. But the main Mahindra website let him down in this regard. I bought a Kioti for the same reason that I would not currently buy a Mahindra. Word of mouth. I've heard some really good things about Mahindra but I've heard about some things breaking and I never have seen good reports of the resolution. I have also seen some reports about Kioti breaking and there are both good and bad reports on how they were handled. I think that if they can tackle their supply chain issue and the support doesn't fall on it's sword like this OP's experience, Mahindra will be a very good tractor option.....but I'm glad I couldn't find one when I was looking.

 

[TomSeller]

How can Mahindra stoop so low? Good tractors but bad support in this case.

 

[Luke'sScreenName]

Still trying to figure out, after having a Kubota, why the choice was made to get a Mahindra. The dealer in this area was a saw shop that added mowers and power equipment and then jumped into the Mahindra tractors with very little shop space or techs.

David

I think his original Kubota dealer closed.

 

[sixdogs]

I think his original Kubota dealer closed.

If so, could be a mediocre sales volume dealer that's low on the totem pole of respect. It's the old 80/20 rule in that 80% of profit comes from 20% of the customers. That dealer is a Mahindra customer and maybe doesn't do the volume. If he lost Kubota, and they seem to be really patient it would explain a lot. If a dealer lost a franchise, maybe they didn't have enough skills to sell stuff or have a good shop.

A good dealer is worth it. Buy from the best that have character, skills and are respected by the manufacturer. You can tell. You have to or you'll be whistling Dixie when the time comes. Never be too cheap because a good dealer has to make a living. I always pay more than I could or should and always tip the mechanic.

I once tipped a mechanic when he screwed up just a bit. Later, he put it back in my truck but I gave it back. He is a great mechanic and a great guy with an excellent dealer and it was OK. We had a good laugh. Do you think I get taken care of when I have a problem? Just my personal opinion here.

 

[Turbys_1700]

Couple months ago I traded in my NH 1720 for a New Holland Workmaster 50. My dealer also sells Kubota and Mahindra. I had a choice of all three. Kubota has the most sales around here in the compacts but I was looking more for a utility sized unit. I steered away from Kubota. Did not want DEF, DPF, or Regen. So it was between Mahindra and New Holland. Some issues with the EGR's in some of the Mahindra's pushed me to the Workmaster. Didn't know it but later found out that Fiat Powertrain Technologies developed Variable Valve Timing and Common Rail Technology. Does that mean that New Holland is better than Kubota and Mahindra. No. They are all good. Some have issues. So far I have not. I just hope that if I do New Holland and my dealer will get the issue rectified to my satisfaction. This thread has certainly not been kind to Mahindra.

 

[Ford850]

Three months ago we bought a new Mahindra 2538. We use our machines commercially to landscape and have always used Kubota but decided to buy a Mahindra because of the positive reviews and no DPF. All in all it's a very well set up machine. It has good power and is very nimble. The fit and finish is very nice. And not having a DPF is a lifesaver in a commercial application.

For those asking why the OP originally switched from Kubota to Mahindra, he said this in his first post.