I have had Dish for about 15 years at our vacation cabin in NM. I have always put it on "Dish Pause" when we are not there, then activate it when we are there. It cost me $5 plus tax per month while it is on pause. For years, it was a battle to get it activated, the CSR's are clueless and apparently it can only be done by phone. I learned I would get a better response if I asked for "technical assistance".
Now, I have been doing battle with them for over four months after I called in August to put it on pause again. Instead, they canceled my service, deactivated my account and charged me a $220 "early termination fee". Since I had been on their auto-pay, I had to battle with Visa and Dish to get the charge reversed. Then, this last week they did it again after I called Jan 3rd to put it on pause again. The CSR insisted I had canceled service and they had deactivated my account and I owed a $220 "early termination fee". We will see how this plays out, I am seriously considering switching to Direct.; and I plan to cancel Dish auto-pay, if I can figure out how....