More Than 40 Million Kidde Fire Extinguishers made over last 40 years Recalled

[Mendonsy]

Did you get an email or tracking number or any acknowledgement that they received the claim? Been three weeks now and I'm not sure if it fell through the cracks due to the (probably) massive volume of claims or if someone mexicaned it off the porch.

No I did not. Three of the four that Kidde owes me arrived in a little over a week. The fourth one still isn't here.

 

[Oldpath05]

Been a month for me, I haven't got an email or an extinqisher, so I think my request fell in the round file...........

 

[TractorGuy]

I called again yesterday and they said nobody at that number could know if my claim had shipped or not. They said 15-20 business days before shipping.

I received no email or verification of any kind since registering.

 

[Ford850]

It's been close to 3 weeks for me, and nothing yet. I'm not surprised though, especially this time of year with Thanksgiving last week and all the cyber sales over the past weeks. I'm waiting patiently yet.

 

[TractorGuy]

Just received one of the three I entered claims for. It is a 6lb instead of the 7 it replaces. No big deal. The old one won't fit in the box the other came in but they had that in a larger box so I just put the worst of the ones I had in the larger box and slapped the label on it.

 

[Opti-Mist]

I submitted claims for 3 extinguishers (or so I thought). So far I have received the 3 that I claimed, Plus 2 more of the 110 series. I called them when the 4th one arrived, they said they'd get back to me. Then the 5th one arrived. Now about 7 - 10 days later, crickets. Hmmm, Christmas is coming, maybe someone else will get a fire extinguisher.

 

[Ford850]

It's been close to 3 weeks for me, and nothing yet. I'm not surprised though, especially this time of year with Thanksgiving last week and all the cyber sales over the past weeks. I'm waiting patiently yet.

I received my 2 replacements today. They are the same size as my old ones, so I'm happy with the exchange. FedEx is picking up the returns on Monday.

 

[Gary Fowler]

Got mine on the 5th of Dec exactly one month after filing for them. They were exactly the same size and type as the old ones.

 

[TractorGuy]

I submitted claims for 3 extinguishers (or so I thought). So far I have received the 3 that I claimed, Plus 2 more of the 110 series. I called them when the 4th one arrived, they said they'd get back to me. Then the 5th one arrived. Now about 7 - 10 days later, crickets. Hmmm, Christmas is coming, maybe someone else will get a fire extinguisher.

You must have mine.

Did you receive the same size as your old ones or the smaller size like I got?

 

[tallyho8]

I received 3 of my larger ones a while back. I have not received the small one yet but I got this email today:



Thank you for participating in Kidde’s fire extinguisher replacement program. Customer safety is our priority and we are pleased by the strong response to our recall announcement. However, due to high demand the most comparable replacement for your unit is backordered.
We regret any inconvenience this has caused and are working diligently to fulfill your order as quickly as possible.
Thank you for your patience.