Kubota Warranty Appeal/Review Procedure

[fried1765]

Than you have to give us something. They have to have some reason that they are eluding to as too why this 20 hour, brand new, warranted and broken tractor is not going to get warranty coverage. Otherwise, you pretty much look like your being deceptive to us by claiming that Kubota who is notorious for great customer service and great products is suddenly turning evil and is out to get poor old you for no reason whatsoever.

Your holding back critical need to know information, and my suspicions are that your doing this because you know in your heart of hearts that they are in the right and you... Well you are not.

I could be wrong. If so, I'm sorry for thinking this way. But as it stands I'm going with my gut. Your trying to pull some shady crap.

"Your trying to pull some shady crap"

Guess we have very different guts.
My "gut" tells me he is not......"trying to pull some shady crap"!

 

[Diggin It]

Than you have to give us something. They have to have some reason that they are eluding to as too why this 20 hour, brand new, warranted and broken tractor is not going to get warranty coverage.

We don't really even know if it's 'broken' as such.

 

[RickB]

This thread is simply poorly disguised brand bashing and should be deleted.

 

[Diggin It]

I'm not in favor of brand protection deletions.

 

[RickB]

I'm not in favor of brand protection deletions.

I’m not when there are facts presented. There is no information presented here that any of us can form opinions from. Innuendo with no substantiation.
So far what I’ve taken from this is there was a $300 repair made that Kubota will not cover for reasons that are not divulged and the OP refuses to pay the dealer for. The dealer completed the repair and remains unpaid.

 

[DK35vince]

Yet another "my brand will not warranty" thread without any simple/basic information.
What exactly failed ?
What were you doing when it failed?

 

[coobie]

I'm not in favor of brand protection deletions.

Hey get that chip off your shoulder will ya..

 

[crazyal]

We have to respect that the OP doesn't want to go into detail about the problem. It could be from something he did by mistake or from a factory issue that should be covered. I can only guess that Kubota came to the conclusion that it was an operator error. But it's just that, an assumption. Without more facts trying to assign blame and who should pay is impossible. But that wasn't what he was asking either.

 

[coobie]

We have to respect that the OP doesn't want to go into detail about the problem. It could be from something he did by mistake or from a factory issue that should be covered. I can only guess that Kubota came to the conclusion that it was an operator error. But it's just that, an assumption. Without more facts trying to assign blame and who should pay is impossible. But that wasn't what he was asking either.

THIS ^^^^^^

 

[Diggin It]

Hey get that chip off your shoulder will ya..

At least mine matches my eyes. Brown, bloodshot and usually out of focus to some extent.