Thejoj
Member
Was working with a dealer on a NX5010 cab tractor. Had quotes and payments from last week. I was looking at financing at 84 months and the rate was 4.3 through Kioti. I go to finalize the deal today with the dealer over the phone and I already calculated what payment should be and his is coming out higher. Kioti is now 4.93. However this whole time I have been using Kioti's website which showed the 4.3 rate good through June so I call customer service. The CS rep tells me he'll call finance and get back to me. He called me back but I couldn't get to my phone so he left me a message. He said rates changed May 1st (as of today the rates were still showing 4.3) but they didn't update them on the website, and it is what it is. Personally I feel they should honor what they advertised or am I off base here. Just curious what others think here. Wasn't quite fond of the way the customer service rep put it when he left the message. Is this a sign of things to come if you have issues with a Kioti tractor? Dealer is fantastic and no complaints there but now I'm put off by this with Kioti.
Did you order any implements or extra items installed by dealer? When i bought my tractor, my rate went up and the dealer said that any non-Kioti items or shop installed features would be ran at a different(higher) interest rate because Kioti is fronting the money for you to buy other manufacturer items like a mower, grapple or 3rd function etc.
Hypothetical numbers: They give you the tractor for the 4% and the extras at 6%. They then average it out and ends up 4.7% or whatever.