4044m NIGHTMARE!

[Industrial Toys]

Then, the only one that wins is the Lawyer, as usual. I had a boss that sued people he thought had wronged him, constantly. He had it all figured out and mostly didn't use a lawyer. Just knew how to file the claims. Sometimes though, it only takes a letter from a lawyer to scare your adversary. Especiallly, if they know they are wrong.

 

[Hilbilly]

Then, the only one that wins is the Lawyer, as usual. I had a boss that sued people he thought had wronged him, constantly. He had it all figured out and mostly didn't use a lawyer. Just knew how to file the claims. Sometimes though, it only takes a letter from a lawyer to scare your adversary. Especiallly, if they know they are wrong.

Agreed, if you go to court! However a letter from a lawyers office to all the right places (as someone previously pointed out) could make all the difference in the world. That should not cost much and let them know you are serious.

Good luck.

 

[JethroB]

Posting the issue here on TBN might get someones attention. Bad press. It only takes one email within a large company to start being passed around, with CCs and CYAs, and someone gets on the ball. And things can then happen really fast. Heres hoping.

 

[Industrial Toys]

Actually, getting a "cheaply" sent threatening from a lawyer, probably only works if you already have an established lawyer.

 

[Citydude]

This waiting on a tool is absurd. The dealer needs to find a mechanic, get rid of the parts changers that he thinks are mechanics and quit following the corporate "job master" guide. I'd be embarrassed to be affiated with that outfit. What a joke.

 

[Industrial Toys]

This is only going to get worse. The little guys (that are actually capable) will simply not be able to function in the Big Corporate, broad-strokes for all, world.

 

[rademamj1]

Well the special tools used in this video to change rear axle seals on a L4300 Kubota tractor, are available at any NAPA store. This guy did his rear axle seal replacement in just 3 hours work. So why any John Deere dealer cannot do a rear axle seal replacement in over 5 months time is a big joke. I would like the OP to specifically name his dealer, so we can avoid in the future.

KUBOTA L4300 REAR AXLE SEAL REPLACEMENT - YouTube

 

[beenthere]

I would like the OP to specifically name his dealer, so we can avoid in the future.

Ha! You probably would avoid this one anyway.. being a non-Deere owner..

 

[bigweights]

Well today they came and got the 4044m. Dealership called this afternoon and said the tool was next day air shipped from some big dealer in the midwest. Said they will start working on it monday. Now we will see how long it takes to repair it. This will be my only deere i ever buy again!

 

[beowulf]

So sorry to hear of your situation - I would be equally furious.

First read the warranty documentation thoroughly - assuming their is no "gotcha" in there, then I would document what has happened so far - the fact that they cannot repair a tractor under warranty, the time you have not been able to use it, your losses, all of your contacts and their responses. I know you have written to them - so assuming this has been included. In that letter (and also in an email as that proves you sent it) you need to ask them for a loaner tractor until they can repair your tractor as a way to mitigate your losses and their damages, and point out the losses you will continue to have going forward. You can mention that if they will not provide a loaner you will have to rent a replacement tractor at $ XXX per month. I would also point out that it was your expectation that a tractor under warranty could be repaired by a dealer within a reasonable time period and that had you known such was not the case you would not have purchased the tractor.

Be matter of fact, thorough, but blunt enough to get their attention. Letter to dealer, copy to Deere. I would also ask if it is the policy of JD to sell products they cannot repair and if so, you will make that fact public in myriad ways. Demand that they reply within 5-10 days with their plan to remedy their problem. Be relentless. Document every response they make to you - whether on the phone or in person.

UPDATE: I see our posts crossed - guess I was typing when you responded with recent development. Good Luck.