4044m NIGHTMARE!

[Ortimber]

I have only used an attorney once on a business issue, so forgive my ignorance. What would it cost to have an attorney start this process?

 

[rademamj1]

I am not sure, I have not used an attorney for 20 years, but perhaps $225 to write the letter is a fair cost estimate, and varies by attorney.

 

[Tx Jim]

It appears from viewing 4044M parts catalog that R&R of rear axle seal ""isn't rocket scientist technology"". If it was my tractor I'd jack rear end up then remove axle housing/seal(key 2) & install new seal with the aid of a block of wood.

It sounds as if tractor doesn't REALLY have a warranty worth waiting for dealer to repair!!!

 

[ruffdog]

If I was walking in your shoes after a few months delay in warranty repairs I WOULD HAVE STOPPED SENDING PAYMENTS.

Stop sending payments? Then Deere would repo the tractor, repair it, and sell it to someone that will use it. Why would the dealer get a rare tool if they don't have a tractor to use it on yet. We don't know the whole story....we don't know of the history.

 

[Tx Jim]

ruffdog
I didn't state to stop making payments long enough for repo proceedings to transpire just long enough to get some attention from credit dept.

Many yrs ago I was employed by a JD dealership for 21 yrs & having served 13 of those yrs as a dealer service manager. JD's service dept issued a list of special tools that were a required purchase by dealer in order to sell certain products. That was a long time ago & JD isn't the same company it was 40 or 50 yrs ago.

 

[bigweights]

John Deere is a joke. I wonder if they have the tools to fix the $350000 plus equipment they sell. I guess if a chopper or tractor goes down during harvest they tell them to wait 5 months.

 

[ruffdog]

That was a long time ago & JD isn't the same company it was 40 or 50 yrs ago.

I think you will find that no company is the same as a half a century ago. Back then stock buy-backs were illegal too.

 

[Industrial Toys]

Deere credit is a totallty seperate entity and has nothing to do with this matter.

Even dealerships operate their departments as seperate entities. I once witnessed how my stepdad bought a Dodge from a very pleasant salesman. A few days later my stepdad approached him about an issue. That guy referred him to the service department, but in a manner that he might as well just have told him to get lost!

Like has been said, there are three sides to every story. We have ONE.

I might well picket a dealershop, while remaining on public property, if I became annoyed enough.

 

[Tx Jim]

Deere credit is a totallty seperate entity and has nothing to do with this matter.

Even dealerships operate their departments as seperate entities.

If the owner of the 4044M defaulted payments long enough for tractor to be repossessed what dept would you think would pick the tractor up(Finance or service)?? My experience indicates service dept.

I was not advocating default payment enough to warrant repossession just enough to get attention!!

Having served as a dealer service manager I have sufficient experience with the different sides of stories!!!

 

[ruffdog]

If the owner of the 4044M defaulted payments long enough for tractor to be repossessed what dept would you think would pick the tractor up(Finance or service)?? My experience indicates service dept.

I was not advocating default payment enough to warrant repossession just enough to get attention!!

Having served as a dealer service manager I have sufficient experience with the different sides of stories!!!

I too have served as Service Manager at 2 dealers and agree that there can be many "stories". Some people just have buyer's remorse, some claim a service problem but never bring the unit in, some think their unit should last forever without any mechanical issues, some WILL default on their loan only to get the short end of the stick. Sometimes, mechanical stuff needs repair and it is up to the owner to set up a schedule for that repair. Then, it is up to the shop to make every effort to satisfy the customer. Were bridges already burned in this story? We may never know.