A year ago I was watching a service tech replace the detergent dispenser system on a one year old front load washer. He dropped a screwdriver down the front of the machine so it was in the bottom right front corner of the machine as you face it. He had to disassemble half the machine to get to that corner to fish it out. Added a good hour to the job.
Fast forward to last week, different service tech, that same detergent dispenser went out again, and, they had to change the bellows (big rubber ring) that acts as the door seal and gasket as well (mold). The guy removed the top, and about 5-6 screws and the entire front of the machine lifted off. I noticed easy access to the area where the other tech dropped his screwdriver. Would have been a 5 minute job.
Knowledge of what your working on really helps



I have one tech in my shop that i've about given up on. He's dumber than a stump.
If you tell him something to make his job easier..... he does the opposite.
He was replacing a starter solenoid the other day. I told him it's a 3 wire solenoid. So it grounds through the case. Do Not Hook the ground to the "I" post.
Small posts were labeled S and I. That means start post, and accessory post.
He comes back to me 20 minutes later complaining that the solenoid is bad.... it's not working.
I didn't even leave my office to go look at it.
I replied "You hooked the ground wire to the I post!!!!! Now..... do what I told you to start with and move the ground wire to the flipping frame bolt!!!!"
His reply " well it looked identical to the one I was replacing!!!"
My reply "just because it looks the same, doesn't mean that it is the same!!!!"
The posts are labeled, i've explained what they mean multiple times.
He's done some other really dumb stuff this week, so my my boss and I both have been all over his butt....
He's the only tech I've ever worked with that is fixing to get a demotion to "Yard Bi#ch" And made to start all over again.



