Haven't heard from the dealership. They're rather busy, I assume so I went ahead and reached out elsewhere to get some guidance.
I contacted Carlisle Customer Support. They actually weren't the least bit surprised when I explained the type of tire and the issue I am having...maybe its a bad production run?
I will share my findings if there are any with you all just in case you have issues, too.
The Carlisle Warranty Line is: 1-800-260-7959.
To process a claim, I am required to:
-Take photos of the tires outlining my issue.
-Include the tire size.
-Provide proof of purchase for the tractor-my original sales receipt is enough.
-Include my name, address. and phone number.
-Send this information to customer.care@carlstargroup.com
https://www.carlstargroup.com/Portals/0/Carlstar-Highway-Warranty.pdf
Then they will review it and get back to me.
They did not know how long this will take. I asked if they will cover the labor to swap them and they said that they generally do but that requires a special approval.
Crap.
Even if my dealership comped the mounting, I have over an hour drive to get to them. It just blows. Who knows how long the process will take and what, I have to hold off my early spring work because I don't want my tire to blow while moving stuff around?
Also, in researching the tires more thoroughly, they are quite anemic. They are 4 ply with a weight rating of 830lbs... I just don't think thats very good for a SCUT with loader, but I'm not a tire expert. Maybe they're fine, who knows.
View attachment 601741
I made this post under "Tires". Updating for visibility.
I contacted Carlisle Customer Support. They actually weren't the least bit surprised when I explained the type of tire and the issue I am having...maybe its a bad production run?
I will share my findings if there are any with you all just in case you have issues, too.
The Carlisle Warranty Line is: 1-800-260-7959.
To process a claim, I am required to:
-Take photos of the tires outlining my issue.
-Include the tire size.
-Provide proof of purchase for the tractor-my original sales receipt is enough.
-Include my name, address. and phone number.
-Send this information to customer.care@carlstargroup.com
https://www.carlstargroup.com/Portals/0/Carlstar-Highway-Warranty.pdf
Then they will review it and get back to me.
They did not know how long this will take. I asked if they will cover the labor to swap them and they said that they generally do but that requires a special approval.
Crap.
Even if my dealership comped the mounting, I have over an hour drive to get to them. It just blows. Who knows how long the process will take and what, I have to hold off my early spring work because I don't want my tire to blow while moving stuff around?
Also, in researching the tires more thoroughly, they are quite anemic. They are 4 ply with a weight rating of 830lbs... I just don't think thats very good for a SCUT with loader, but I'm not a tire expert. Maybe they're fine, who knows.
View attachment 601741
I made this post under "Tires". Updating for visibility.