Hey everyone, Just an update...
I finally received the denial of claim from my insurance company. It was no surprise either... they totaled my tractor as well.
The insurance company came to the same conclusions during its own investigation.... They sent not one but two claim adjusters, and the opinion written was taken under the advisement from two different cast iron/machining specialists that have been in the business for about 40 years....
No surprises in what they said either since they work with heavy machinery...
I know folks from Antonio Carraro have been following my tractor issue (From Italian Corporate down to former Reps and Dealers)....
One rep tried to help me and get corporate to do what was right and had a deal to cover it under warranty or something like that, but she was either shut up, or lost any standing in the company to make any deals when she left for a different job... We couldn't connect in the limited time of about a week and withdrew any communication to me or any of the forums she was involved in....
Not surprising, the person that would have been involved in resolving the issue at AC America completely denied that any such conversation with the Rep took place about my tractor....
I genuinely believed in the tractor community and service that AC portrayed. I received their Tractor People magazine and read all of the stories from around the world. I couldn't think of a better company to invest $50,000 in a new tractor...
I just didn't expect to get ignored, strong armed and lied to when it broke in half, just out of warranty and still owing $20,000.... And back to using my 15+ year old Pasquali that I have worked harder under the SAME conditions....
I don't appreciate being made to feel like I am the bad guy in this situation by the very people that I was hoping would be supportive...
While I am awaiting receipt of the Insurance Companies findings, I am also talking with other people (that supposedly don't exist) about their tractor problems....
I am just hoping Antonio Carraro will reconsider its position and contact me (and the others) about resolving this issue...
Especially in light that AC just introduced their 4th? generation of center section housings AND introduced a 4 YEAR ACROSS THE BOARD WARRANTY ON ALL OF THEIR TRACTORS!!!