App and Registration confirmation issues

[knucklz]

I just purchased a Summit TX25H and a couple implements. I love it so far but there are a couple concerns I'm hoping to put to bed. I was encouraged to join the Summit tractors connect app, and by all accounts, it doesn't exist (according to Google play).
I also went to the Summit tractors website to register my tractor (to activate the warranty), but when I filled out the registration form and submitted it, the form just reset to blank. I've received no confirmation that my registration was submitted successfully (even after multiple attempts). I don't want a technical issue to be the cause of no warranty on my tractor. Are there issues that are getting resolved right now, or is there something I'm missing?

 

[Summit Tractors Support]

Hi there,

Regarding our app, it had a few bugs that our App team was working on fixing. So that would explain why the App store is not registering the app.

Secondly, the website registration form is working properly and if you submitted the form, we should have received it in our CRM system. We apologize there is not a confirmation message.

Lastly, whenever you need anything from service cases to FAQ's like this, please just reach out to us directly at 770-209-3390.

If you want you can direct message us your full name and we can confirm receipt of your registration.

Thank you,
The Summit Support Team

 

[CJ4]

I just bought my new Summit Tractor 8/4/24 and had App issues so I just called them today at the 770-209-3390. Talked to Noah and it was easy and he was very helpful with other questions that i had. He actually immediately called a Tractor dealer close to me that sells and services a sister tractor and is discussing getting them setup to be a Warranty service dealer for Summit! These Summit guys are wonderful, they are sure going the way you expect your manufacturer to go.

He also turned me on to Summit Hydraulics (separate company) that sells a rear remote multiplier (also on Amazon), to easily add a solution to having 2-3 remotes for a reasonable price. Check it out Summit owners.

 

[CJ4]

I just bought my new Summit Tractor 8/4/24 and had App issues so I just called them today at the 770-209-3390. Talked to Noah and it was easy and he was very helpful with other questions that i had. He actually immediately called a Tractor dealer close to me that sells and services a sister tractor and is discussing getting them setup to be a Warranty service dealer for Summit! These Summit guys are wonderful, they are sure going the way you expect your manufacturer to go.

He also turned me on to Summit Hydraulics (separate company) that sells a rear remote multiplier (also on Amazon), to easily add a solution to having 2-3 remotes for a reasonable price. Check it out Summit owners.

The Dealer was setup as a Summit service dealer within a matter of hours. I now have a service dealer within 10 miles!! Good job Summit and Noah.

 

[AllanB4U]

I just bought my Summit tractor March 7, 2025, eight months from the original post and the app for Android is still not functional and the web page to register a tractor still returns to a blank page when you click submit. This type of thing is what I do, if you guys need any assistance please email me. It's puts forth a bad public image, especially these days, when issues like these are not addressed in a timely manner. There should at least be a confirmation email sent when a tractor is registered.