Authorized Kubota Warranty Service Provider? Part 2 of 3

[artf]

A close buddy bought a Chevy 1500 recently. A beautiful truck. On my very first visit after his purchase, I offered to take his hammer and put the first dent on the bottom of a quarter panel so he could be over that "new truck experience". Might as well get it over with. I suggested he do it, but he couldn't bring himself to do the needy.

After 8 Kubotas, I would have been "Displeased" about the hood, but really pissed with the overspray, especially on the radiator screen I have to clean 2x daily when bush hogging my fields. Any paint that made it through to the radiator would be a tech with a toothbrush cleaning it or a new radiator at no charge.

Then I would have considered the free services received. I'd still be pissed about the overspray. If I couldn't live with the crappy hood finish, as suggested, I would take it to a body shop to be repainted. I know I'd be turning the ratchet to deinstall the hood while questioning how long it would be before I scratched the hood (inevitable) with some branch and wondering if my OCD (CDO) got the best of me and my wallet. But if I cringed due to the finish every time I started the tractor (my problem), I'd get it refinished.

I'd use some mineral spirits to see if I could get the overspray off the hoses and other places the lazy tech, who couldn't take the 2 mins to find cardboard, sprayed. I've never seen a factory OEM part from Kubota with a bad paint job.

That Kubota model with cab is a sweet tractor for a small land owner and I hope you enjoy it.

 

[ljjhouser]

There are photos of overspray on the sides of the headlamps, inside the hood on the radiator screen and hoses, and the hood support stantions that support the hood when it’s closed.

I am surprised they didn't at least remove it and mask it before painting. Or if they really wanted it right, send it to a paint shop.

 

[ljjhouser]

No comment. Don't want you to 'WHINE' to Mohammad like you usually do.... Speaking of whining.

I won't comment either. I haven't practiced enough since it became an olympic event (discovered that last week).

 

[DieselBound]

THE issue in this thread is that of "confidence." I can totally relate to finding that one's confidence in a dealer is trashed: my Kioti dealer gets my tractor for warranty work, but for anything else they ain't touching it (not going to pay them for their "quality" of work).

 

[airbiscuit]

When a thread starts with Part 2 of 3 , ya gotta think a little OCD lies ahead. I'm not saying that the OP doesn't have some legitimate complaints, but some other stuff seems overblown. Not likely a guy I'd want to have a beer with.

 

[ROUSTABOUT]

Drama

 

[DonaldP]

When a thread starts with Part 2 of 3 , ya gotta think a little OCD lies ahead. I'm not saying that the OP doesn't have some legitimate complaints, but some other stuff seems overblown. Not likely a guy I'd want to have a beer with.

That is soooo true!

 

[DonaldP]

not to derail too much, but the cobram 40 looks like it would be awesome for a small property owner. low CG, tones of traction with the 4 equal size wheels, manurable.

After doing some mowing with a new to me 72” finish mower, I’m beginning to see why a lower CG may become the next big advancement in tractor safety.

With all the rage of Cabs these days raising the CG over open stations, I’m beginning to see that there is a trade off that may sprout the inventive design minds at the tractor companies.

 

[George the Beagle]

Wow. I waded through all (or, in all honesty, most) of this and it appears to be a Kubota customer who had a legitimate problem who drove the dealer absolutely crazy with his obsession with detail and minutae. No winners here.

 

[DonaldP]

Wow. I waded through all (or, in all honesty, most) of this and it appears to be a Kubota customer who had a legitimate problem who drove the dealer absolutely crazy with his obsession with detail and minutae. No winners here.

Thank you for your feedback beagle !

An awesome and honest response to my posts.

The story, when observed from a distance, seems a bit like police - legally escalating a situation that resolves itself in the worst possible outcome for all parties.

Or a motorcyclist doing the legal speed limit through a busy intersection and being right, dead right when he is side swiped and killed by a driver not following the rules.

Thanks so much for your wonderful comments.