hudr said:
Workinallthetime:
I did not mean to slight the techs in any way. I see it as a management issue. I would NOT want to keep up w/ all the tech bulletins on every car GM made; I can barely keep up w/ what I need to keep my vehicles running.
But... for the longest time my local dealer did NOT have a diesel mechanic. and the owner (I guess it was his decision) would not get one trained. So nothing against the techs. It seemed to be a "corporate culture" thing. I grew up working on diesels (OTR trucks, farm equip) so yeah, I think they are (or at least were) simpler. I don't blame the techs, I blame the dealers for with holding the training and the company for not having it together on the parts/warranty end.
i didnt mean to go off on a rant, i had just read another post where a guy was telling everyone that the d-max was junk and was mad as heck that a tech had replaced all 8 injectors, 8 fuel lines, and his high pressure pump. The tech made money, the customer got an above average repair, and the life of the fuel pump just started over. The pumps last anywhere from 120 to 250k miles which is pretty good considering its making 23,000 psi with fuel as the lube. Everyone gets bad service from time to time its just a shame that 1 or 2 bad dealers run customers off for life.
On another note i would like everyone to take something into consideration the next time they buy any new car or truck, buy it from a local dealer not one of these giant nation wide places. I say this from personal and professional experiences.
#1 at the end of the sale you are probably paying more for the same thing
#2 service will cost you more
#3 your a number not a person
#4 the sales staff is usually new and untrained
#5 your not supporting your local economy
#6 when you finace with them they are going to find the best deal for them not you.
I was a tech for 12 years and there are huge differences in working for a corperate dealer and the local guy at every level. I worked for a local then went to a corp, the corp payed me way more than the local but the customers service was horrible. in 6 years of working for them i bought 5 new cars or trucks from another dealer because i got a better deal.
im ranting again sorry guys
