Corriher Implement closed up?

[Robert_in_NY]

Trueblue, I know what you are saying about how some people don't like certain local dealers. But if you don't like your local NH dealer because of problems with warranty work then how is buying a tractor from another dealer out of state going to solve your warranty work problem?

I know not every area is like mine but I have 4 New Holland dealerships all within roughly an hours drive at most. 3 Case-IH dealers, I can't even keep track of the John Deere dealers and then there are the Agco dealers as well as Kubota, Mahindra, Kioti and a few others. I don't care for my one Case dealer so I deal with one of the others. Distance wise, the one I don't like is 40 minutes away and is a large dealership. The one I do deal with is smaller and is 25 minutes away. They just don't have as large a selection of equipment. I buy my JD parts over the phone from my friend who works at the JD dealer 90 minutes away instead of dealing with the local JD dealer who likes the color of his equipment way more then I am willing to pay. Buying a tractor from another dealer would require me to deal with that dealer for warranty work also as there is a reason I don't deal with a couple of these local dealers. But I am not loyal to a brand, I am loyal to my dealers. The guys who take care of me get my business. The guys who don't care don't get my business anymore.

 

[Robert_in_NY]

Robert, I disagree with many of the points you have made, however, I suspect it's unlikely I will be able to change your mind (nor, for that matter, will you change mine).

Perhaps Thomas Friedman can do what I cannot. I suggest you read his latest book (please try to find the updated version), The World Is Flat: A Brief History of the Twenty-first Century.

Information about the book is available on Wikipedia at The World Is Flat - Wikipedia, the free encyclopedia

Corriher was trying to live in a flat world, while the mass of other dealers insist the world is still round. One day, much like our American auto manufacturers, NH and the old die hard dealers will discover, to their horror, that the world is indeed flat.

You disagree, yet New Holland and even TrueBlue agree. I don't think I will read that book you read.

 

[VAChesterfield]

You disagree, yet New Holland and even TrueBlue agree. I don't think I will read that book you read.

As you wish.

 

[Harold_J]

Trueblue, I know what you are saying about how some people don't like certain local dealers. But if you don't like your local NH dealer because of problems with warranty work then how is buying a tractor from another dealer out of state going to solve your warranty work problem?

I know not every area is like mine but I have 4 New Holland dealerships all within roughly an hours drive at most. 3 Case-IH dealers, I can't even keep track of the John Deere dealers and then there are the Agco dealers as well as Kubota, Mahindra, Kioti and a few others. I don't care for my one Case dealer so I deal with one of the others. Distance wise, the one I don't like is 40 minutes away and is a large dealership. The one I do deal with is smaller and is 25 minutes away. They just don't have as large a selection of equipment. I buy my JD parts over the phone from my friend who works at the JD dealer 90 minutes away instead of dealing with the local JD dealer who likes the color of his equipment way more then I am willing to pay. Buying a tractor from another dealer would require me to deal with that dealer for warranty work also as there is a reason I don't deal with a couple of these local dealers. But I am not loyal to a brand, I am loyal to my dealers. The guys who take care of me get my business. The guys who don't care don't get my business anymore.

Robert, you're lucky you have that many dealers nearby. Are they all independent of each other? The trend I see is consolidation and smaller dealers going out of business; net result less competition. This has followed the earlier mergers at the corporate level. I have one each of three of the major brands nearby, MF JD and NH. Anything else is many hours and a hundred or more miles away. There is little competition on price, so we have to pay or shop far away and take our chances with warranty problems. I see this as the trend in farm and industrial machinery, and it's not good for the consumer. There is a similar trend in the automobile business, but not as bad because it's a bigger market.
I think the only things that will keep the major brands on their toes is if some of the new players like Mahindra or the Korean companies start to make some inroads with a good product and develop a decent dealer network. Ford and GM would be doing the same with autos if they didn't have Toyota and Nissan come on the scene 30 years ago.

 

[MikePA]

I don't think I will read that book you read.

It's not a bad book but it's got no relevance to this thread.

Tractors are not commodities where the only issue is price. Tractors have a local component of service and not simply warranty work. A truck can deliver the tractor and the UPS truck can deliver parts but neither can deliver service.

 

[ducati996]

How can you disagree with the idea that in some (many? most?) situations Corriher was simply 'stealing' a sale from another NH dealer which not only doesn't benefit NH, it hurts them?

NH gets the sale regardless and this same type of scenerio plays out in every type of industry. Its those that loose the business who whine about it but the reality is the competition for them is the area around them and every state as well. The days of protected dealerships and territory are over- the consumer can go where ever they please, and there is nothing a dealer can do by cry over a lost sale. I see it in other industies, why should Industrial machinery or tractors be specially isolated from who the rest of the world works? Dang I bought a ton of implements from Corriher, saved money compared to frontier over priced equals. Even with the shipping it kept large amounts of money in my pocket where it belonged with better equipment (IMHO). I even went out of state and save $2700 dollars on a Deere purchase compared to my local dealer who was given all the chances in the world to react, and it wasnt even an Internet sale. Oh and yes they will do the warranty work. Its my money, I will spend it how ever i wish and with whom. No MFG will ever excerised there "implied right" on what dealer or territiory Im forced to purchase from. Im sure the others who bought from Corriher, or any other dealer outside their locale, feels the same.

Duc

 

[MikePA]

Simple. You want to be a NH dealer, you follow their rules. Same goes for JD and Kubota. Chevy, Ford, Acura, Honda, MB, etc. follow the same model. More industries that apparently are isolated from how the rest of the world works. Since Corriher went out of business, their business model wasn't too effective.

 

[Robert_in_NY]

I know I am lucky which is why I have to choose how I reply carefully as not everyone has the options I do. The JD dealer owns multiple stores in this area, the Big case dealer has multiple dealers but the others are further away. The two closest Case-IH dealers and owned by different people. There are actually 5 New Holland dealers if I want to drive a slight bit further (these are only New York dealerships) I am quite close to the PA line and there are more dealers down there. The 5 NH dealers are owned by 4 different people only my local store (Larry Romance and Sons) has multiple NH dealerships (two). All the Agco dealers are independents.

 

[ducati996]

Simple. You want to be a NH dealer, you follow their rules. Same goes for JD and Kubota. Chevy, Ford, Acura, Honda, MB, etc. follow the same model. More industries that apparently are isolated from how the rest of the world works. Since Corriher went out of business, their business model wasn't too effective.

None of them say or allow that warranty's get denied by the dealer if it wasnt purchased from that dealer. Glad you brought up cars - folks buy them out of state all the time through the Internet, or shop for warranties from dealers or internet in other states to get a better price. As for Corriher going out of business - could be lots of reasons for that, seems like they were in business long enough to make a strong impression and make a lot of dealers whine, means nothing that they closed. Happens all the time for perfectly acceptable reasons - tired of it, people die, etc...bankrupt, etc..

Duc

 

[MikePA]

None of them say or allow that warranty's get denied by the dealer if it wasnt purchased from that dealer.

No one said they did, in fact, exactly the opposite was mentioned. Read trueblue's post.