BeaconWoods
Bronze Member
Just got off the phone with Ditch Witch. I saw that they have a bunch of tools on their web site. That includes parts and operating manuals. There is a note that says IE required. I was using IE so I asked them about it. A nice lady named Emily came on. She stepped me through adding compatibility mode to IE to access the site. It goes something like this:
-click the gear in the upper right corner
-click on Compatibility View settings
-ditchwitch.com appears in the Add this website bar
-click add
-also type in / add *ditchwitch.com
-both should now be listed
-close and reopen the browser
-Log in and you're golden!
Than I asked if she could tell me about the drive on my C 99. She transferred me to support. Nick picks up. He says, "Hmmm... that thing's about twice as old as I am." He puts me on hold for a couple minutes. Upon return he says, "You're looking at the parts manual, right?" I says, "Yep, right on your web site. Emily got me going." He tells me to look at number 7 in the exploded view, part number 115-571. In the second diagram (for later serial numbers) it is diagram number 19, same part number. He says the older guys tell him that if these springs are weak or damaged or worn it will create the symptom I asked about in the earlier post.
Moral of the story: There was basically nothing in it for Ditch Witch but all the people I spoke with there were super helpful and patient and went out of their way to take care of me. Stand up stuff!
So, every one who is looking for a Ditch Witch C99 manual, you can get it online right from them. They also tell me that many parts are still available right from them, though some have been discontinued. They are happy to help locate or will have custom manufactured that which they no longer stock.
Thanks Ditch Witch!
No, I don't work for them or have any affiliation. Just a happy customer who didn't even buy anything.
-click the gear in the upper right corner
-click on Compatibility View settings
-ditchwitch.com appears in the Add this website bar
-click add
-also type in / add *ditchwitch.com
-both should now be listed
-close and reopen the browser
-Log in and you're golden!
Than I asked if she could tell me about the drive on my C 99. She transferred me to support. Nick picks up. He says, "Hmmm... that thing's about twice as old as I am." He puts me on hold for a couple minutes. Upon return he says, "You're looking at the parts manual, right?" I says, "Yep, right on your web site. Emily got me going." He tells me to look at number 7 in the exploded view, part number 115-571. In the second diagram (for later serial numbers) it is diagram number 19, same part number. He says the older guys tell him that if these springs are weak or damaged or worn it will create the symptom I asked about in the earlier post.
Moral of the story: There was basically nothing in it for Ditch Witch but all the people I spoke with there were super helpful and patient and went out of their way to take care of me. Stand up stuff!
So, every one who is looking for a Ditch Witch C99 manual, you can get it online right from them. They also tell me that many parts are still available right from them, though some have been discontinued. They are happy to help locate or will have custom manufactured that which they no longer stock.
Thanks Ditch Witch!
No, I don't work for them or have any affiliation. Just a happy customer who didn't even buy anything.
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