</font><font color="blue" class="small">( UPDATE KIOTI CALLED LATE TODAY ! The president's executive secretary called late today (Anna). She said that the president was on a conference call conversation from Korea and that he was talking to KMW about the fix for the 1595's lack of roll-back angle. )</font>
I received an e-mail today from my contact at Daedong in S. Korea. He had forwarded all of the posts I copied to him to Kioti's US president. They seem to have gotten right on it.
I agree that it's KMW who has not been forthcoming on this project. They make loaders for a lot of different MFGs and some are much larger than Kioti so they get preference. I think there is some talk about changing to another loader maker. I just hope it gets done quickly, and that the new company is more responsive to problems.
It has been my experience, and that of many others, that Daedong USA, aka Kioti, is willing to go the extra mile to make everything right. They truly want to make improvements to their products, and make sure they have happy customers.
At a dealer meeting last year, they queried the dealers about what they want to see, products to develop, etc. They rely on feedback to know what's expected, and they're willing to listen and act.
I know for a fact that they've made a lot of changes in just the last two years as a response to problems reported to them by dealers. Just look at the new cup holder on the CK20s!! Someone told them it needed one, so they made one. That's just a silly example, but it demonstrates their desire to do the right things to make a great product.
John