Let me tell America about my saga with Mahindra I purchased and finances a emax gear with ag tires 2014 tractor in September 2014 I ordered a burcomac snowplow with said tractor . dealer had no info on parts hydraulics nothing in the computer for the tractor and set up for plow not his fault, not avallible. tractor came in in three weeks, I took delivery of tractor, then after two months dealer gathered up all hoses parts sub frame and plow, I told him I will assemble the tractor I do not want to return it. He could not provide me with any diagrams or scamatics not avalible just one small diagram for hydraulic block on tractor that turned out to be wrong. now I get the snow plow it fits the max series tractors made by mishubishi, then I find out the snow plow for my emax 22 gear has not been put into production yet,or modified yet, Mahindra compromised the snowplow made for a mishubishi max tractor and had manufacturer redesign to fit emax tym tractor, this fit proved barely acceptable lowering front of snow plow a bit too low running sub frame down hill.. back goes the first subframe and plow and a new one now only avalible two months after purchase must be ordered. now we are into three and a half months still no complete tractor I am going on my forth payment. new plow and sub frame come in Sub frame assembled backwards from factory I mount plow bend subfram in front . fix problem block diagram supplied is wrong, make trip to dealer and look at loader application to correct. I made 20 calls to Mahindra I got a lot of listening a lot of no returned calls and never did they admit we did you wrong we are sorry what will make things right. needless to say I improved their application and added additional side braces to sub frame and muddled through all the confusion. This plow was never designed for the emax and does not fit properly , does not raise up high enough as it does on the max tractor, it was intended to fit. sub frame runs down hill toward front of tractor sits too low. a separate subframe should have been designed for this tractor, Mahindra should not have cut corners. bottom line Mahindra never really cared to do all they could to help me I talked with many people, never did the regional rep stop and care as they should have, it was ignored and swept under the rug. bottom line with the improvements I made welding mounts to subframe adding bolt in front instead of pin and adding side support arms to sub frame, the tractor is as good as it can possible be. 0rdered wheel weights came in did not fit bolts wrong size still all forgiven, turned down weights in lathe repainted bought new bolts put Chains on tires front and back. after over four months tractor finally ready to go. well here in western pa whole month of december not a half inch of snow, go figure. but I had six big piles of sand and gravel mix back filling property, I though I would see what this tractor would do. Being gentle I pealed away at the piles of sand and gravel mix. Now for the Good, this machine with the burcomac 62 in powerangle snow plow did far more than I ever could ask, snow is due tomorrow jan 6 2015 we shall see how well she does on the snow,. Now in closing. I bought the emax because it was the only tractor offered In a gear, had I known before hand all I learned the hard way I would have bought the max series made in japan by mishubeshi the tractor the plow was designed to fit. My tractor shall do fine, it is the best set up In America for a subcompact with a snowplow I am sure, Had Mahindra not been so eager to rush things and done things right from the start, having a new subframe designed for this tractor, this customer would have not had to go through **** for four months and would not have to live with a application that shall never completely be right in my opinion. for the sub frame should run square to frame from front to back. Mahindra usa spends millions of dollars telling America about this so call customer satisfaction and loyalty, well in this instance they all ran for cover leaving me John Q public holding the bag. What about all the other emax customers who do not realize they too have a tractor that has a snow plow mounted that is not a proper fit?. Robert h Joswiak fombell pa
