Well, after my last post where I was too mad to think straight because it died again on me, the dealer came and got it.
They had it a week this time. I sent along a typed letter outlining everything they have done, I have done and also a list of things the mechanic fouled up when it was in the last time. They fixed all of that but weren't happy about it I could tell. They also threw a new lift pump on it. The dealer painted over all the nuts and bolts they had to remove also and made the implication to me that it was my fault this thing wasn't running. I was told if I break any of the paint seals that the warranty will be voided.
If they could figure it out I wouldn't have to be working on it in the middle of the night just to keep the engine running while I'm baling hay and a storm is coming.
In my letter to them I nicely asked that the manager personally inspect it and make darn sure it was running properly and the parts their shop broke were all fixed properly before calling me to say it's good to go again.
They delivered it early this morning finally. Friday morning. It sounded great coming off the trailer. All the broken parts were replaced as I requested and things seemed fine to me. SInce I was on my way out on an errand when the driver was here I just parked it in the driveway till we got back.
After I got home I got in, turned the key, drove it to where my big shredder was parked, hooked it all up and started out across my field to mow the weeds that are way out of control now thanks to this tractor and it did it again! It blew a huge puff of white smoke, bogged down hard and died. I was so mad I can't even put it into words.
I Started it back up with some difficulty because I was told not to touch any of the parts they painted, Bleed screw included, and moved it out of the way of the gate it died in front of. It died real fast this time but at least I was able to move it.
Let's see, two months, two months of lost work and profits from my farm, refusal to give me a loaner while everyone sits around scratching their heads, inability to fix it with two times in the shop and three visits to the farm, parts broken by the mechanic that he obviously didn't care enough to tell anyone about, hydraulic fittings left loose that completely ruined one crop of alfalfa. I'm about done with this crap. They are coming out to get it again right now. I talked with Top service on the phone again and she had me on hold so much I just hung up. I had asked for a loaner, explaining that I'm losing my butt on the farm thanks to all of this and all I got was excuses. I told them I can not send it back to this shop again and I want them to come get it and take it to another shop. Perfectly reasonable I thought but I was told no to that also. That's great service I think. I was mad on the phone but not out of line and reasonably calm.
All I can say is I'm not happy right now. I don't know what I'm going to do with the farm since I can't get a loaner. It's on it's way back to the shop again now and I have weeds to kill right now or else I lose another crop. People buying horse hay do not want mostly weeds. They want no weeds! It should have been sprayed a week ago when they were a couple inches tall, not now when they are three feet tall! but of course the tractor was in the shop again.
It really sounds like they are trying to find a way out and blame this on me but the service manager did tell me a factory rep is coming out this time. I'm sure my rapidly growing weeds out in the field are happy knowing they have another hold on their death sentence. My hay is due to cut in two weeks too.
I guess I'll get out my wide brimmed hat and the sea bag and get to hand picking. AGAIN! It's all I can do now. This whole deal is probably on of the biggest disappointments of my life. I thought I was buying the best tractor brand made but now I'm about to be forced out of the farming business by it. My payment on it is due in a couple weeks too. Isn't that nice.
Oh, my lawyer laughed at this one, I wrote in my letter to them about that hydraulic fitting they left loose that puked all over my alfalfa. I also wrote that I FIXED IT in the field. The service manager told my wife yesterday that he checked it and it wasn't loose.
NO crap. I FIXED IT!