My experience, both from reading here and dealing with them (FC) is that they are simply experienceing astronimical growth. Remember that commerical when they little company launched their website, and they watched the orders come in, at 5-50 orders, they were thinking they were a bust, then they picked up, and they were happy, then they went into the thousands and they realized they could not keep up with it? That seems to me to be the issue with FC. I see little negative comment on the product itself - at least from those <font color=red>able to get one!</font color=red>