First experience with Kubota Warranties in 25 years, first bad experience with Kubota

[SDT]

People should only see the inner workings of dealerships to understand why all this dysfunction and poor service. On my 2000 Dakota someone closed the hood on something and pushed in cooler fins while standing on the bumper. I wish these jackazzes had just left my new vehicle alone!

BTDT.

SDT

 

[Like Tractors]

The information given about this issue mentions that the operator noticed that the brake pedal didn't return fully and kept operating the machine without resolving the issue with the brake pedal. Continuing to operate a machine with a known problem, then expecting the manufacture to repair the damage from the continued use is putting the responsibility on the wrong people, the operator is responsible for understanding the controls and how to operate the machine. If the brake pedal doesn't return, don't use the machine until the problem is resolved. Just applying logic to the matter.

 

[Industrial Toys]

It's kind of like with insurance companies. You can't have a burst pipe, and just close the door behind you thinking, oh well, I have insurance. You have to do what you can to limit the damage.

 

[628pm]

I was told by the dealer that the pedal not coming all the way back did not have anything to do with the brake problem. When you first press on the pedal you have free play before you feel the linkage engages the brake. The free play is what I was talking about when I said it did not return. The pedal did not stay to the “floor” . It stayed about half way down. I thought a spring needed adjusting. When that didn’t bring that back to full pedal is when I contacted the dealer.

While I’ll agree with you analogy, on the water pipes, that was not the case.

 

[Industrial Toys]

Sorry, that was not directed at you. It was a generic comment, IF something like tht had been the case.

 

[Like Tractors]

The brake pedal at 50% travel would indicate that the brake is at least partially applied. Continued use under that condition is operator error.

 

[Paystar]

People should only see the inner workings of dealerships to understand why all this dysfunction and poor service. On my 2000 Dakota someone closed the hood on something and pushed in cooler fins while standing on the bumper. I wish these jackazzes had just left my new vehicle alone!

How would you like this one. My dealer, Northside VW in Sault Ste. Marie, ON. put their hoist through the floor of my wife's Jetta doing an oil change! Never said anything. I discovered it a couple days later when the seatbelt and air bag lights came on because the wire harness to the seat was all cut. They blamed my wife...said she must have hit something.
i called dealer owner and VW Canada. Sent pics even. Again...no one cares and thanks for your business.

This is why I never bother buying extended warranties. Not worth the paper they written on. Buy it, if you have problems fix it yourself. better off that way.

 

[628pm]

You might know more than me, I’m not sure where the 50% came in at unless that is what the free travel would be. Free travel to me is free travel but you might be a qualified mechanic who can make that determination. I am not a mechanic and don’t claim to be but I had kubotas for over 25 years had any issues with brakes. If free play or lack of free play puts pressure on the brake that is new to me. It is my understanding that you have to apply pressure past the free play to engage or activate the brake, but maybe I am wrong.

 

[Paystar]

And despite me not buying another Ford years ago because of problems with both my dealers, I am now back to Ford's because i have been through every other brand of automobile and they and their dealers are all the same, LOL.

 

[Industrial Toys]

I think the car jokeys are put to work doing PDI when they are not busy driving customers around.

Somehow that's all part of FIVE STAR SERVICE and factory trained blah, blah blah!

Reminds me of MacDonalds some years ago when they had the order double checked program with that printed on take out bags. I think the order integrity got worse, because the genius that came up with it probably never devoted any extra time or manpower to that task. So the original problem was probably over worked employees who now had an extra task expected of them.