Hydraulic Hose Fitting.com

   / Hydraulic Hose Fitting.com
  • Thread Starter
#21  
<font color="blue">We have also been very happy with Discount Hydraulic Hose and products every time we have done business with them. </font>


Spoke with Ken a DHH. He stated TBN has steered quite a bit of business his way. If a business provides good products at reasonable prices with great service, I don't see how they can go wrong. /forums/images/graemlins/cool.gif
 
   / Hydraulic Hose Fitting.com
  • Thread Starter
#22  
<font color="blue">We have also been very happy with Discount Hydraulic Hose and products every time we have done business with them. </font>


Spoke with Ken a DHH. He stated TBN has steered quite a bit of business his way. If a business provides good products at reasonable prices with great service, I don't see how they can go wrong. /forums/images/graemlins/cool.gif
 
   / Hydraulic Hose Fitting.com #23  
I've been thinking of starting our own online hydraulic hose website. Its a winter project for me. I can defentialy do a better job than the others that are out there now.
 
   / Hydraulic Hose Fitting.com #24  
I've been thinking of starting our own online hydraulic hose website. Its a winter project for me. I can defentialy do a better job than the others that are out there now.
 
   / Hydraulic Hose Fitting.com #25  
</font><font color="blue" class="small">( I've been thinking of starting our own online hydraulic hose website. Its a winter project for me. I can defentialy do a better job than the others that are out there now. )</font>

Great.

But can you offer the same low pricing and fitting choices as the "real" hydraulic store fronts? That will be the key to your success and probably means sinking money into inventory.

If I have to go to 2 places to get what I need (hoses plus loose fittings) it is not cost effective for me. I want and like one stop shopping with low pricing and dependable customer service. One without the others does no one any good.
 
   / Hydraulic Hose Fitting.com #26  
</font><font color="blue" class="small">( I've been thinking of starting our own online hydraulic hose website. Its a winter project for me. I can defentialy do a better job than the others that are out there now. )</font>

Great.

But can you offer the same low pricing and fitting choices as the "real" hydraulic store fronts? That will be the key to your success and probably means sinking money into inventory.

If I have to go to 2 places to get what I need (hoses plus loose fittings) it is not cost effective for me. I want and like one stop shopping with low pricing and dependable customer service. One without the others does no one any good.
 
   / Hydraulic Hose Fitting.com
  • Thread Starter
#27  
PineRidge said:
We have also been very happy with Discount Hydraulic Hose and products every time we have done business with them.
Have you or anyone else ever inquired about warranty? I bought hose from Discount Hydraulic Hose and because of the engine problem with my machine they might have two hours of use, but I doubt that. The other day I started the machine to move it and one of the hoses blew. E-mail to DHH has gone unanswered. Back when I e-mailed about purchasing hoses, I sent it on a Saturday and got a reply on Sunday. Now I send during the work week and no answer. My crystal ball tells me it's being ignored. :rolleyes: Any way I need another hose. Any more suggestions where?
 
   / Hydraulic Hose Fitting.com #28  
MessickFarmEqu said:
I've been thinking of starting our own online hydraulic hose website. Its a winter project for me. I can defentialy do a better job than the others that are out there now.


that would be a big investment in inventory. the shop i work at has an assortment of hydraulic fittings and hose as well as crimping machine and all so we can make out own hoses, we have over 10 grand in inventory and still it doesnt look like alot and occasionaly we still have to go to other places to get fittings, theres just so many variations and types that you cant stock everything
 
   / Hydraulic Hose Fitting.com #29  
Iowachild said:
Have you or anyone else ever inquired about warranty? I bought hose from Discount Hydraulic Hose and because of the engine problem with my machine they might have two hours of use, but I doubt that. The other day I started the machine to move it and one of the hoses blew. E-mail to DHH has gone unanswered. Back when I e-mailed about purchasing hoses, I sent it on a Saturday and got a reply on Sunday. Now I send during the work week and no answer. My crystal ball tells me it's being ignored. :rolleyes: Any way I need another hose. Any more suggestions where?

Did the hose rupture or did the crimped end blow off the hose? I might also recommend a nice email explaining the problem more specifically and let them know that their company came highly recommended by members of the TBN community which you yourself are a member. I'm sure they don't want to tarnish their good reputation over a single hydraulic hose. Maybe point them in the direction of this thread.
 
   / Hydraulic Hose Fitting.com
  • Thread Starter
#30  
PineRidge,

The hose itself blew out.

Up-date to all:

I had a phone message from Discount Hydraulic Hose when I returned home very late last night. They stated my e-mails had gone to their spam folder and was just by chance they had checked it before deleting. Anyway they stated the hoses have a 90 day warranty and are making me a replacement and sending it out today. They have asked for the defective hose to be returned and even gave me their UPS number. I will pay the return UPS myself because they are standing behind their product.:D
 

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