Good news today, I received my grappler today and as everyone has said, it is very well built. I look forward to using it and I am glad Markham is in business and building strong equipment. Markham just needs to keep on top of their communications with their customers to negate miscommunications.
My final input to this thread is, I don't think you can buy a better built grappler at the costs that Markham sells them for. I looked at several and made many calls, I did my home work. They make excellent products, I and a few others fell through the communication cracks and had concerns. I am hopeful that as their business grows with the fine products they make, their communications will continue to improve. Thanks to forums like this one and others, we are allowed to search for answers and support. Everyone benefits with both negative and positive input as long as we stick to the facts and not get blinded by emotion. Again thanks to all those who added their input and Thanks to Markham for making such a fine product. NOW GO OUT AND DIG UP YOUR YARD