Dont know if you been keeping up with Ed and his troubles with stihl in Canada.
Dec 2024 = I bought a couple new 462 arctics and both are junk, mtronic is way to lean , both saws are back at stihl with couple hours on them waiting to see if they will fix them
Dec 2024 I bought 5 saw stihl saws , 3 new 500i and 2 462 arctics , both 462s will not run to save their souls , the mtronic is all over the place trying to set the motor so they are back at Stihl , I have owned alot of mtronic saws and these are the first junk ones I have gotten .
Now the 500i , one runs great , the other 2 run great if you can get them primed so I took the primer bulb out to see why it was sucking as much air as fuel , the groove the bulb sits in is a couple thou bigger than the bottom part of the primer bulb so of its going to suck air plain and simple and another thing , why only 2 screws holding the plate to the primer , there should be 4 . the primer bulb fits in between the plate and primer , I just put a shim between the primer bulb and the plate and problem is fixed , make sure shim does not have a sharp edge that will cut the bulb.
Ed = Have not heard back much from stihl other than both saws are junk , will see what they do about if anything.
I think the one saw had 1.6 hours on it but never ran any good out of the box , other saw was just under 5 hours .
If they do nothing that will cost them alot more in the end . I told stihl to really fix those saws proper or just keep them and I will eat the over 3 grand I got in those 2 saws and carry on running something else.
Today 2025 not going good and Ed buys alot of stihls.
Not going good for Ed = Well I had the other guy contact me that had the other 462 Arctic out of the 11 that were sold in my area , It blew up in about 3 hours run time , Stihl is not going to fix it , blaming fuel but he was running their fuel in a can .
Another guy that I knew quite well that cuts firewood just for himself that has bought a lot of stihl saws and weed wackers bought a 500i that had a problem , he took it back to dealer and dealer told him No Stihl was not going to fix it , Saw was 92 days old , When he bought it they told him it had a 1 year warranty now they told him they changed that rule to 90 days even thou I'm sure his saw would not have 10 hours on it cause he works a lot of hours at his real job .
He phoned Stihl head office here in Canada and they told him to bad so sad. I can tell you every stihl machine he owns is now for sale and the Husky dealer is loving it , the group of guys around here including me have bought a fair number of husky saws in the last 4 months
