Just broke a knuckle arm 4520r

[K5lwq]

Any update? Hopefully they had the part.

 

[North to Alaska]

Head Anchorage mechanic met me at a local gas station on his way to North Pole dealer.
I brought my knuckle and and compared. Not the right part.
Will have to wait on Branson for the part(which they already ordered.
Had the welder fix it again so I can get it on the trailer.
Checking with a couple of dealers in lower 48 to see if they have them on hand.
I am not hopeful at this point.

I am really liking my dealer here in Alaska though. They have been trying help me.

 

[5030]

Looks like junk to me...............

 

[LouNY]

Head Anchorage mechanic met me at a local gas station on his way to North Pole dealer.
I brought my knuckle and and compared. Not the right part.
Will have to wait on Branson for the part(which they already ordered.
Had the welder fix it again so I can get it on the trailer.
Checking with a couple of dealers in lower 48 to see if they have them on hand.
I am not hopeful at this point.

I am really liking my dealer here in Alaska though. They have been trying help me.

Good luck getting her back together and going.

 

[Slowpoke Slim]

Looks like someone is bored and trolling again.

Don't feed the troll, boys.

 

[North to Alaska]

Part is coming in this Monday or Tuesday.
Just putting it on myself and not bothering to bring it in.
Mechanic is looking into getting me the Chevron 75w90 XDM gear oil for me as part of warranty service so I can change that out too.
I have been very happy with White Spruce Trailers , the dealer here in Alaska.

 

[North to Alaska]

Update….
Part that Branson sent out was the same as what my dealer had. So won’t work. Part came in this past Monday.
The North Pole location, where the gentleman is located who does the ordering, has been socked in by multiple snow storms this week.
Finally had a chance to talk with him this morning. Let him know that the correct part is on it’s way from Georgia. Warranty being taken care of through Georgia dealer. Georgia dealer told me that Branson does not have the part in their inventory anyway (dealer had it on hand).
I am also picking up the 75w90 synthetic gear oil that is needed in case of metal in it. I send a picture of the receipt to get reimbursed.
Georgia dealer also sent the seal ring which I forgot about.
Hopefully I have it by Monday!

 

[K5lwq]

What Does the wrong part look like compared to yours? I am guessing they had a design change on the 2021 models. I wonder if they even have the parts book yet for these tractors.

I am sorry you have had this issue when you need your tractor the most.

 

[ArtMech]

I am sorry you have had this issue when you need your tractor the most.

+1

 

[North to Alaska]

I’m sorry too
I’m not really mad with the dealer here. But I am puzzled about why he didn’t order the part right away. He said he was waiting to see if the part they had on hand matched mine. What that hell, he was going to wait till I was hauling it to Anchorage on Jan 5th for the appointment to find that out????
My mechanic in Anchorage thought he had ordered the part anyway. If we knew he hadn’t, we would have confirmed long time ago that they didn’t match.

No, the part that he ordered belongs to a much older version from 6 or 7 years ago.
My tractor is a 2020 (possibility 2019?)
I have a parts catalog downloaded that has the correct part number which matches Georgia dealer.
I dealt with this parts issue once already up here and the wrong filter was sent up. Ended up ordering through another dealer because they were able to ship it for a fraction of the price that Branson shipped.