Just took delivery of my TX25. I am also a Kubota BX80 owner so I will be comparing these.

[FullMetalBucket]

can’t speak for Summit, but on mine you want to be stopped then push your foot on the lock pedal and keep it down. It doesn’t click on/off.. if you let go it disengages.

 

[blacktruck]

I am sure other brands of similar sizes would give similar impressions, but what won me over on the Summit was the out of the box options at this price point. With my rear diff not working correctly, it certainly is less than optimal on a brand new tractor less than a week old, but it will be interesting to also experience the service relationship since I was so used to the Kubota going to the dealer. I am also a little miffed about the whole no keys thing, because that is a quality issue, and I'm still not sure if the keys are supposed to be in the box, or the store is supposed to provide me with them.

Family Farm & Home indicated that the Summit service techs were mobile and did on-site service unless it was something major, and that is also partially what won me over. If there is anything any of you potential buyers want specific feedback on or testing, please let us know.

Yes, it will be interesting to see how this goes for you. My impression of quality of the tractor from looking at several is good. How it holds up, that is a guess but going from the history of the manufacturer and the number of similar varieties sold, someone is buying them. I too am interested in seeing how they do warranty work but am willing to give them a chance.
Keep us posted please.

 

[Catalyst]

Can someone from the Summit side of things please reach out to me and provide me tracking information on the 2 sets of keys that were supposed to be sent last week, as well as status for the non-functional diff lock? Is there a service/case number or something I should have? I tried logging in to the App through my Android phone and when I put the email in and click "Login" it just spins and does nothing.

</edit>
And I went to check on this in the pole barn, and noticed 2 small leaks under the middle of the tractor. It looks like Hydraulic fluid, but with how new this is, it could just as easily be oil. It is 100% NOT water. 8 hours on the machine - took delivery with 6 on the clock. I'm a bit frustrated.

 

[Catalyst]

Update - it doesn't seem to be hydraulic fluid - It is most likely oil. The dipstick was not installed - so there is oil all over everything. Is there any kind of inspection these go through before the customer gets them? I ask, because after mine sold, I know it sat for a few days with a sold sign on it and I watched a couple of people climbing around on it before it was delivered.

I need to read the manual tonight on the process for where the oil level falls and if it is to be checked with the stick pushed in all the way or resting. There was still oil at the bottom of the stick so it certainly isn't empty, but I am concerned if anything else got in there. Just problems I wasn't expecting on a new unit. Oof.

If there is anything else I should be checking that some of the other new owners ran into, please let me know.

Sorry if the posts/updates are a bit chaotic, but I'll try and update when I can.

 

[blacktruck]

Really interested in this.
Several of the things you mentioned seems to be a dealer inspection item. It seems like the dealer was a bit short on doing their job. Keep us posted please.

 

[Catalyst]

Really interested in this.
Several of the things you mentioned seems to be a dealer inspection item. It seems like the dealer was a bit short on doing their job. Keep us posted please.

General feedback as a customer, I can say this: I think this type of product would be better represented at a small to medium size power sports / mower retail sales model. I feel like Big Box might be an issue because it was the Store Manager that sold me my Summit tractor, but he also only knew so much about it and I felt like that was mostly learned in the 6 hours of runtime on the handful of tractors he moved back and forth around the store. I could be completely wrong if they go through some in-depth training, but I didn't get that impression. I had already watched quite a few videos about this specific brand/model when I went in to purchase this. The other gripe I had is that once I signed my paperwork, I felt like my tractor should have been relocated so other customers couldn't mess around with it while I was awaiting delivery. I found some scratches and paint chips that were NOT present when I had initially signed the paperwork and did my walk around - because I specifically looked for that type of stuff. I don't know how I missed the dipstick issue other than to say that is pretty occluded from view.

The app does not seem to work for me and the product documentation all pushes for app usage - I've tried 2 different phones, and it seems to be a common issue in the first page of this "official forum". I would think that would be a major priority to get fixed, or stop pushing the app usage until it is fixed. E-Mail and phone are still great to use (and probably preferred).

I was told I would be sent keys, but was never sent tracking information and the person I sent pictures/videos of the differential issue to said they didn't see a case opened about my keys. I have texts for the service center who dropped off the tractor, but he said a case needs to be opened by Summit before he can be involved with anything and he sent me a number to call: 1-770-209-3390, which I haven't called yet because I am leaving for a trip and wanted to wait until I get back to see how Summit handles this. Being a Kubota owner, I already know how the local dealer relationship went with that tractor - it was great for the most part, but they also wanted to keep my business to sell more items - implements, accessories, a larger tractor, etc.

There is a cost savings with these tractors, but it is somewhat mitigated with higher interest (7.74% - everyone gets the same rate) compared to the 0% Kubota, Kioti, Mahindra, etc offer right now. I very much considered the overall purchase price with the financing rolled in. I also would have liked to see some heavily discounted implement offerings at initial purchase (or even a discount code to buy them within the first 30/60/90 days) like the other manufacturers offer, but there was no incentive for us to buy anything extra since it would also be tacked on at 7.74%, which is a shame, because I do plan on comparing this to our BX, but will do so with our current implements. Since these are in a similar price bracket, I imagine other users may be considering the same things alongside other sub-compact and compact tractors. I'll be honest, the DLL interest rate almost killed this deal for us. The major reason it is going to work out is because we're planning to pay this off once we sell the BX (providing the Summit TX25H meets all of our needs).

 

[Catalyst]

Update. I misread one of the dash lights. It is not a diff lock indicator - it was the cruise control indicator. (My BX didn't have cruise, and the dash indicator also has a lock icon)

Support indicated that the rear diff lock is only engaged while actually stepping on the lever. It does not lock engagement like 2wd/4wd does. I was also advised it must be engaged from a stop and you cannot exceed 3.7 mph and also must be moving in a straight line - this is not new to me, but the engagement was. I still don't notice or feel anything while pressing down on it and it just springs back up. If any other owners can confirm that is how it is supposed to work, that would be great.

I also received my set of keys in the mail from Summit. Support has been incredibly responsive and working through text with pictures and videos was perfectly fine.

For the issue with the Keys and dipstick, Summit is going to send me a Free 50 hour service kit, which I think more than makes up for the minor inconvenience. They also assured me that if any issues arise down the road due to the dipstick not being inserted, they will take care of it. Having the locking diff not be an issue out of the box is a breath of fresh air. What great news on a Monday!

 

[Catalyst]

So I stopped by my local Family Farm & Home again, where I purchased my tractor. I checked all of the other tractors and ALL of them have the dipstick not installed all the way. @Summit Tractors Support you may want to notify your dealer network to double check the dipsticks. They are hard to insert, and it is difficult to see. This is the picture off one that hasn't sold, yet.