Kioti Parts Delays

[coobie]

It痴 not the first time their business system has been down for an extended period of time.

And you know this how??Just curious?? Do you own a kioti product??

 

[coobie]

Find it hard to believe they didn't have a backup of their server system they could roll back to.

While our company isn't on the scale of Kioti we do nightly server backups for numerous reasons. Fire, ransomware, virus, hard drive crashes. It's saved our bacon a few times when a raid drive failed without any notice.

To be down for what, 4+ weeks now due to a hack? Inexcusable in my opinion. Local Subaru plant was victim of ransomware this week, took them all of 12 hours to get their entire factory back online which consisted of several hundred computers and a couple thousand tools.

Always believe what you read on the internet..

 

[RickB]

And you know this how??Just curious?? Do you own a kioti product??

I used to be a parts manager at a Kioti and New Holland dealership which gave me the collective experience of a few hundred Kioti owners.

 

[coobie]

I used to be a parts manager at a Kioti and New Holland dealership which gave me the collective experience of a few hundred Kioti owners.

Got it,Thanks..

 

[Kwehme09]

Talked to my Kioti dealer this morning. They ordered the parts from Michigan Iron after I sourced them there for them. Now been without my tractor for 3 weeks and counting. Am I being too hard on them or should they have made this effort for me?

 

[JimR]

Talked to my Kioti dealer this morning. They ordered the parts from Michigan Iron after I sourced them there for them. Now been without my tractor for 3 weeks and counting. Am I being too hard on them or should they have made this effort for me?

I'd be happy if I was only without my tractor for 3 weeks. Now going on 8 weeks. You did the right thing to move this along.

 

[747driver]

Talked to my Kioti dealer this morning. They ordered the parts from Michigan Iron after I sourced them there for them. Now been without my tractor for 3 weeks and counting. Am I being too hard on them or should they have made this effort for me?

Glad you found the parts ! Michigan Iron has a great parts dept and all the Kioti parts diagrams online. Not sure if other dealers like to call around asking about parts. You did the right thing and got results...

 

[rademamj1]

Just so Kioti tractor owners are aware, Michigan Iron and Equipment is a certified Kioti Dealer, who sells Kioti tractors and also stocks a good supply of nearly every part for each model tractor. Their parts inventory is quite large, and probably only behind the primary Kioti parts center in North Carolina, which is for Kioti dealer orders only.

 

[MinnesotaEric]

Waiting on Kioti to fill or at least acknowledge an order for one wheel stud and nut. Dealer unable to explain what is happening on the parts suppliers end.

 

[coobie]

Waiting on Kioti to fill or at least acknowledge an order for one wheel stud and nut. Dealer unable to explain what is happening on the parts suppliers end.

POST#8 should answer your question..