jimmer2880
Platinum Member
Glad to hear things were made right. Also glad to hear the dealer treated you right. Cudos to both kubota and the dealer (although it should never have happened)
Kubota MX4700- Steering Locks Up when Loader Used
- Thread starter EuropeanAM
- Start date
- Views: 16285
Degolyerent
Gold Member
- Joined
- Nov 21, 2010
- Messages
- 439
I am glad they finally came thru for you,it is a shame you had to pressure them so hard I will definitely keep that in mind on my next purchase as I thought Kubota stood behind their stuff better than that.
Do you think the slow response is more fault of your dealer or the manufactors rep.?
Do you think the slow response is more fault of your dealer or the manufactors rep.?
OP
EuropeanAM
New member
- Joined
- Nov 3, 2010
- Messages
- 13
- Tractor
- Kubota MX4700
Being as I'm in the "service side" of another Major brand (different field), I know that the Manufacturer can't "fix" something unless the dealer can tell them "this particular component is broken or defective".
From that standpoint- I'd say it was more a dealer related problem.... except that if I understand the situation correctly, Kubota really didn't offer the dealer much for assistance in regards to what might be causing the problem.
I can say that we've now got 30 hours on the new 4X4 tractor.... and have used the FEL under a wide variety of conditions, with absolutely NO problems. Steers like it's on "buttered rails"... and I will give the dealer a big :thumbsup: for a LIGHTSPEED turnaround on refitting our canopy, FEL, etc. to the new tractor (less than 24 hours).
I'm happy to say that the new unit performs just like I would have expected from the first one.
From that standpoint- I'd say it was more a dealer related problem.... except that if I understand the situation correctly, Kubota really didn't offer the dealer much for assistance in regards to what might be causing the problem.
I can say that we've now got 30 hours on the new 4X4 tractor.... and have used the FEL under a wide variety of conditions, with absolutely NO problems. Steers like it's on "buttered rails"... and I will give the dealer a big :thumbsup: for a LIGHTSPEED turnaround on refitting our canopy, FEL, etc. to the new tractor (less than 24 hours).
I'm happy to say that the new unit performs just like I would have expected from the first one.