Mahindra 5155 Anyone?

arrow · Jun 4, 2024

DaBear3428 said:
i agree with almost all of what you are saying especially the bolded part, but I'm having trust issues with my service department, i understand that there has been a employ shake up at my dealer and maybe my mind will change.
but after getting my tractor back from them and finding puddles under the front axel, then crawling under to find ALL of the bolts holding the portals onto the axel to be finger tight, i'm a lot more careful on who works on my tractor.
after talking to the owner i got a response that the service manager did not make that mistake it was a technician issue, i can see that the owner and i do not see eye to eye about what i expect from their service. i still like them and still get my parts from them but just do not trust them to do work on my tractor so i will do my own services if i can. the owner was trying hard to get me to let them do the 50hr but it came up right after my above experience was fresh and there was no way at that time.

One thing we do is that there is never one tech involved. I or someone else may work on a tractor. If it were me, I'd go over a pre printed check list of duties to perform. After I double check my work, the tractor does not go back to the customer until another set of eyes of another tech or final oversee is completed going over the likes of the very thing you mention.
Not once have we ever had complaints of an error involved that was overlooked.
You either run a business properly or don't bother to open one until you educate yourself on how to run a business.
As an example, you see that screen that covers the engine oil filter on the 51's? The final oversee requires the second set of eyes to remove that screen and check for the proper tightness of the filter. If you're too lazy to do so, you don't work for us.
TREAT PEOPLE AS YOU WOULD WANT TO BE TREATED requires a certain kind of diligence, forthrightness and the desire to make customers happy and confident as someone they can count on.
A business should feel honored and humbled by that kind of given sentiment as that afforded attitude from customers deserves to be cherished and guarded.

DaBear3428 · Jun 5, 2024

arrow said:
One thing we do is that there is never one tech involved. I or someone else may work on a tractor. If it were me, I'd go over a pre printed check list of duties to perform. After I double check my work, the tractor does not go back to the customer until another set of eyes of another tech or final oversee is completed going over the likes of the very thing you mention.
Not once have we ever had complaints of an error involved that was overlooked.
You either run a business properly or don't bother to open one until you educate yourself on how to run a business.
As an example, you see that screen that covers the engine oil filter on the 51's? The final oversee requires the second set of eyes to remove that screen and check for the proper tightness of the filter. If you're too lazy to do so, you don't work for us.
TREAT PEOPLE AS YOU WOULD WANT TO BE TREATED requires a certain kind of diligence, forthrightness and the desire to make customers happy and confident as someone they can count on.
A business should feel honored and humbled by that kind of given sentiment as that afforded attitude from customers deserves to be cherished and guarded.

all good processes, but some dealers have a more relaxed procedure, and i'm not going to judge their way of doing business, as long as it produces the desired results, but i can judge the results that i have received and it is not acceptable, nothing i have seen from them has improved that assessment. Still not knocking the dealer he is a stand up guy with some really good staff, the receptionist knows me by name over the phone or in person and will always bend over backwards to get me what i need. the service manager was great at answering my questions and giving me straight no BS answers. the owner was quick to steer me into the tractor he thought would best fit me, even at his expense. as close as i can determine the tech staff were the problem and the service manager was not on top of them, then problems arose. so far i have had issues with everything they touched. i still plan to purchase equipment from them and still trust the sales staff, i'm just going to closely evaluate the repair with a thought to do as much as i can myself and allocate the needed time to go over their work with a fine tooth comb.
I'm in no way knocking dealer service departments in general, it is just this one that needs improvement.

arrow · Jun 6, 2024

DaBear3428 said:
all good processes, but some dealers have a more relaxed procedure, and i'm not going to judge their way of doing business, as long as it produces the desired results, but i can judge the results that i have received and it is not acceptable, nothing i have seen from them has improved that assessment. Still not knocking the dealer he is a stand up guy with some really good staff, the receptionist knows me by name over the phone or in person and will always bend over backwards to get me what i need. the service manager was great at answering my questions and giving me straight no BS answers. the owner was quick to steer me into the tractor he thought would best fit me, even at his expense. as close as i can determine the tech staff were the problem and the service manager was not on top of them, then problems arose. so far i have had issues with everything they touched. i still plan to purchase equipment from them and still trust the sales staff, i'm just going to closely evaluate the repair with a thought to do as much as i can myself and allocate the needed time to go over their work with a fine tooth comb.
I'm in no way knocking dealer service departments in general, it is just this one that needs improvement.

Glad you can compartmentalize and make the adjustments needed to insure the integrity of your machine.
Someone there in a certain department, is not treating you the way you want to be treated.
They may run their own lives in a haphazard manner and acquire the problems inherent to such attitude.
One of my daughters is like that but nonetheless l love her to pieces even though she can drive me nuts.

DaBear3428 · Jun 6, 2024

arrow said:
Glad you can compartmentalize and make the adjustments needed to insure the integrity of your machine.
Someone there in a certain department, is not treating you the way you want to be treated.
They may run their own lives in a haphazard manner and acquire the problems inherent to such attitude.
One of my daughters is like that but nonetheless l love her to pieces even though she can drive me nuts.

yea, don't get me started on kids!

Darth_DMack · Jul 29, 2024

Finally got a rotary cutter... 5155 handles it like a champ!

Andy1969 · Jul 29, 2024

Darth_DMack said:
Cool! What size cutter did you get? 6 foot? Are you using E-PTO or standard to run it?

Darth_DMack · Jul 30, 2024

@Andy1969

When I bought my 5155, it had the FEL and Bucket attached. I then purchased the Mahindra branded grapple, and Mahindra branded box blade, both Standard Duty. I was also going to purchase the Mahindra branded rotary cutter, but we had not yet moved onto our propery. So, we decided to wait until the rotary cutter was needed.

Fast forward, now we've been on our property for 8 months, new house, and the NEED for a rotary cutter was evident. The Mahindra branded cutter was $3,700 at the dealer, and I chose the County Line brand from Tractor Supply. I got it without sales tax (SCATE) and had a 10% discount code. So, I was able to get the 6' County Line cutter for $1,800 out the door.

Granted, the Mahindra branded cutter is made by Kodiak, and is a MUCH more heavy duty cutter. The County Line / TSC is a 200 series rotary cutter made by Tarter.

Will the County Line hold up? Honesty, we shall see. The County Line has a 45 hp gear box, with a sheer pin set up on the PTO shaft. I've already sheered one bolt, and it worked as designed. So far, cutting with it, has been great.

As for 540 / 540E... I'm just learning about this. I was using it incorrectly, and now I know. This weekend, I have about 4 hours of cutting to finish, and I will try both settings. As it was, I was running the PTO shift lever in the lower position (down), and running the engine RPMs around 1800-2000. Now I know, when in 540, I should keep the engine RPMs at 2300... but in 540E, I should keep the engine RPMs at 1750.

I have front / rear chain guards ordered from Tarter... the chain guards are designed for their 300 series cutter, but will work on the 200 series.

Looking back, I wish I had bought the Mahindra branded Kodiak cutter. It has a 7ga top deck, and an 85 hp gear box with slip clutch. But, it would have been $2,000 more than what I paid for the County Line.

I can buy a lot of sheer pins for $2k!

Cheers!

DaBear3428 · Jul 30, 2024

Darth_DMack said:
@Andy1969

When I bought my 5155, it had the FEL and Bucket attached. I then purchased the Mahindra branded grapple, and Mahindra branded box blade, both Standard Duty. I was also going to purchase the Mahindra branded rotary cutter, but we had not yet moved onto our propery. So, we decided to wait until the rotary cutter was needed.

Fast forward, now we've been on our property for 8 months, new house, and the NEED for a rotary cutter was evident. The Mahindra branded cutter was $3,700 at the dealer, and I chose the County Line brand from Tractor Supply. I got it without sales tax (SCATE) and had a 10% discount code. So, I was able to get the 6' County Line cutter for $1,800 out the door.

Granted, the Mahindra branded cutter is made by Kodiak, and is a MUCH more heavy duty cutter. The County Line / TSC is a 200 series rotary cutter made by Tarter.

Will the County Line hold up? Honesty, we shall see. The County Line has a 45 hp gear box, with a sheer pin set up on the PTO shaft. I've already sheered one bolt, and it worked as designed. So far, cutting with it, has been great.

As for 540 / 540E... I'm just learning about this. I was using it incorrectly, and now I know. This weekend, I have about 4 hours of cutting to finish, and I will try both settings. As it was, I was running the PTO shift lever in the lower position (down), and running the engine RPMs around 1800-2000. Now I know, when in 540, I should keep the engine RPMs at 2300... but in 540E, I should keep the engine RPMs at 1750.

I have front / rear chain guards ordered from Tarter... the chain guards are designed for their 300 series cutter, but will work on the 200 series.

Looking back, I wish I had bought the Mahindra branded Kodiak cutter. It has a 7ga top deck, and an 85 hp gear box with slip clutch. But, it would have been $2,000 more than what I paid for the County Line.

I can buy a lot of sheer pins for $2k!

Cheers!

or add a slip clutch for a few 100, nice cutter but the tractor is too clean, get some dirt on it lol.

Darth_DMack · Jul 30, 2024

DaBear3428 said:
or add a slip clutch for a few 100, nice cutter but the tractor is too clean, get some dirt on it lol.

I'm working on that one Sir... got some mud on the tires yesterday!

As for the slip clutch, TSC has a new drive shaft on the shelf, with the Slip Clutch installed, they had $390 or so priced on it.

Definitely will make that upgrade!