I don't know quite where to begin, so I guess I'll just start at the beginning and try to keep this as short as possible. It's still going to be long, though.
I bought this Kioti CX2510H new in July 2025. I had always run Deere, but sadly, my little 2006 model 2210 finally went down and at a bad time, and repairs were going to be pricey. I knew the day was coming, so I had already been researching for a while what would make a good replacement that wouldn't break the bank.
This Kioti seemed to fit the bill. Not a lot bigger than the 2210, a little more hp, and good lifting power on the loader and the 3-point. Everything I found indicated that it was a good little tractor. Quite powerful for it's HP size and given it's a heavy tractor. Reliable and didn't seem to have many issues, especially right off the bat.
I had to have a new tractor as quickly as possible, but my local Kioti dealer did not have a CX2510H in stock, would have to order one, several weeks out. I called the next nearest dealer, 80 miles away. He had several of the tractors in stock. So I went, looked it over good and purchased one. He offered free delivery, so I asked to have a 3rd function valve installed and to fluid put in the rear tires.
Problem #1.
They did not have the valve in stock. They had to order it from some place in TX. It took them almost a week to install it after they got it!
Problem #2!
BECAUSE they Do Not have a full time service person. Something I didn't know at the beginning. Come to find out the salesman we dealt with also works as a service person and the man who delivers for them had actually had to help work on his own tractor. They had not installed a 3rd function valve before so they put it on with the instructions that came with the kit!
They were even under the impression that the 2 buttons on the new loader knob were On and Off.
#3!
Within just a few days and with very little use, it became very obviously that something was wrong. The tractor was very sluggish and underpowered. It could only be used in high on totally flat ground and then only to just drive. Even if you just tried to adjust your bucket height while driving in high on flat ground, it would bog down and and almost stop. It could not even go up the slightest incline in high without stalling.
Then I noticed a hydraulic leak. Not good, especially on a machine with only about 5 hours on it.
Called the dealer about the leak and also about lack of power and expressed concern that maybe there was something possibly wrong with the 3rd function valve hook up that was robbing power from the hydraulics.
Dealer seemed very concerned and said he would send someone to get tractor immediately.
They got tractor the next morning and that was the last we saw of it for a week. When they brought it back the leak was fixed. They had put a short length of hydraulic hose on to the 3rd function valve. Not sure why and they couldn't really explain other than it would keep it from robbing power if it accidentally got turned on with no implement hooked up.
Along with the returned tractor was a bill for OVER $400! Payment was expected to be sent back with the delivery driver.
The leak was fixed under warranty. Less than $100 was for the 3rd function "fix". The remaining $300+ was for pickup and delivery! And that was supposed to be a discounted amount.
Now I fully understand that it's the customer's responsibility to get the tractor to the dealer for warrany repairs, even if that means having to pay a transport charge. But, in this instance, the dealer Did Not ASK me if I wanted him to come get the tractor, he simply informed me that he was coming to get it and didn't say a word about any transport charge. At that time, I thought this was great customer service since it was a brand new tractor and there was obviously something wrong.
#4!
Well, The leak was fixed, but nothing else was right. Tractor was still underpowered and sluggish. Found out when my daughter and son-in-law (who is a heavy diesel mechanic at a big rock quarry) came in for Christmas, that the 3rd function valve "fix" was nothing but a placebo. He laughed his head off, said it was totally useless, and told me to just take it off, which I did.
#5!
I've continued to use tractor as gently as possible, but it has continued to be weak and has actually seemed to get weaker. It now will not hardly pull a 5' landscape rake up a slight incline in low with very little debris in the rake. If it gets much of a load under the rake it will bog down to almost a stop.
#6!
AND NOW to top it all off.....
The 4wd now WILL NOT stay engaged. It will disengage itself within just a few feet of engaging it and it doesn't matter if you're on a hill or on flat ground. The 4wd is vital to me. "Hills of TN" translates into 4wd required.
Ok, there's the story.
The tractor has 24 hours on it and is basically a big orange useless thing just taking up space in my shed.
I tried to get in touch with Kioti via their website. Useless. Finally found a phone number they would answer and the guy was borderline rude, said there was nothing they could or would do, and that I would have to get it to a dealer or basically just shut up and be stuck with it.
I talked to my local Kioti dealer about doing the warranty work on it. He was very nice, but said that at this time, he couldn't (not wouldn't) help me. Due to a death in the family he was down to a 2 man operation (with him being the only service technician) and was so far backlogged he had quit taking any more work.
Does anyone have any answers to these issues? I'm just about desperate...I need my tractor!
Thanks so much
I bought this Kioti CX2510H new in July 2025. I had always run Deere, but sadly, my little 2006 model 2210 finally went down and at a bad time, and repairs were going to be pricey. I knew the day was coming, so I had already been researching for a while what would make a good replacement that wouldn't break the bank.
This Kioti seemed to fit the bill. Not a lot bigger than the 2210, a little more hp, and good lifting power on the loader and the 3-point. Everything I found indicated that it was a good little tractor. Quite powerful for it's HP size and given it's a heavy tractor. Reliable and didn't seem to have many issues, especially right off the bat.
I had to have a new tractor as quickly as possible, but my local Kioti dealer did not have a CX2510H in stock, would have to order one, several weeks out. I called the next nearest dealer, 80 miles away. He had several of the tractors in stock. So I went, looked it over good and purchased one. He offered free delivery, so I asked to have a 3rd function valve installed and to fluid put in the rear tires.
Problem #1.
They did not have the valve in stock. They had to order it from some place in TX. It took them almost a week to install it after they got it!
Problem #2!
BECAUSE they Do Not have a full time service person. Something I didn't know at the beginning. Come to find out the salesman we dealt with also works as a service person and the man who delivers for them had actually had to help work on his own tractor. They had not installed a 3rd function valve before so they put it on with the instructions that came with the kit!
They were even under the impression that the 2 buttons on the new loader knob were On and Off.
#3!
Within just a few days and with very little use, it became very obviously that something was wrong. The tractor was very sluggish and underpowered. It could only be used in high on totally flat ground and then only to just drive. Even if you just tried to adjust your bucket height while driving in high on flat ground, it would bog down and and almost stop. It could not even go up the slightest incline in high without stalling.
Then I noticed a hydraulic leak. Not good, especially on a machine with only about 5 hours on it.
Called the dealer about the leak and also about lack of power and expressed concern that maybe there was something possibly wrong with the 3rd function valve hook up that was robbing power from the hydraulics.
Dealer seemed very concerned and said he would send someone to get tractor immediately.
They got tractor the next morning and that was the last we saw of it for a week. When they brought it back the leak was fixed. They had put a short length of hydraulic hose on to the 3rd function valve. Not sure why and they couldn't really explain other than it would keep it from robbing power if it accidentally got turned on with no implement hooked up.
Along with the returned tractor was a bill for OVER $400! Payment was expected to be sent back with the delivery driver.
The leak was fixed under warranty. Less than $100 was for the 3rd function "fix". The remaining $300+ was for pickup and delivery! And that was supposed to be a discounted amount.
Now I fully understand that it's the customer's responsibility to get the tractor to the dealer for warrany repairs, even if that means having to pay a transport charge. But, in this instance, the dealer Did Not ASK me if I wanted him to come get the tractor, he simply informed me that he was coming to get it and didn't say a word about any transport charge. At that time, I thought this was great customer service since it was a brand new tractor and there was obviously something wrong.
#4!
Well, The leak was fixed, but nothing else was right. Tractor was still underpowered and sluggish. Found out when my daughter and son-in-law (who is a heavy diesel mechanic at a big rock quarry) came in for Christmas, that the 3rd function valve "fix" was nothing but a placebo. He laughed his head off, said it was totally useless, and told me to just take it off, which I did.
#5!
I've continued to use tractor as gently as possible, but it has continued to be weak and has actually seemed to get weaker. It now will not hardly pull a 5' landscape rake up a slight incline in low with very little debris in the rake. If it gets much of a load under the rake it will bog down to almost a stop.
#6!
AND NOW to top it all off.....
The 4wd now WILL NOT stay engaged. It will disengage itself within just a few feet of engaging it and it doesn't matter if you're on a hill or on flat ground. The 4wd is vital to me. "Hills of TN" translates into 4wd required.
Ok, there's the story.
The tractor has 24 hours on it and is basically a big orange useless thing just taking up space in my shed.
I tried to get in touch with Kioti via their website. Useless. Finally found a phone number they would answer and the guy was borderline rude, said there was nothing they could or would do, and that I would have to get it to a dealer or basically just shut up and be stuck with it.
I talked to my local Kioti dealer about doing the warranty work on it. He was very nice, but said that at this time, he couldn't (not wouldn't) help me. Due to a death in the family he was down to a 2 man operation (with him being the only service technician) and was so far backlogged he had quit taking any more work.
Does anyone have any answers to these issues? I'm just about desperate...I need my tractor!
Thanks so much
