MikePA
Super Moderator
I guess I was kinda/sorta hoping that as a "CUSTOMER" of whoever hosts TBN, and/or services the "Back end" Muhammad or a moderator could prevail on the vendor.
My guess is that there is a TBN 'bot that just bats the rejection messages back to Earthlink.
It needs to have it's knobs and switches adjusted.
IOW human intervention is required.
There is a potential business impact; We are not having our attention drawn to TBN, it's info., OR it's advertisers as much as the advertisers expect.
I'll confess, I don't understand what points you're trying to make in this post. However, as Mossroad said, moderators have no authority to make any changes. As Hakim said, they have tried to get TBN removed from the SPAM blacklists maintained by several ISPs but without success.
Don't forget, you are Earthlink's customer, not TBN. You are not receiving all the emails sent to you because of Earthlink's spam filters and policies. Earthlink has no economic interest in making TBN happy by accepting emails sent from this website. Earthlink does have an economic interest in making you, their customer, happy. They should listen to your request to receive all emails sent to you.
At most, TBN receives an email rejected message back from Earthlink. What knob is TBN supposed to adjust? Resending the email wont accomplish anything. There's no other email address they can use. They can't force Earthlink to accept the email. There's nothing TBN can do.
Since Earthlink has shown no interest in fixing a problem they created your only alternative is to have TBN notifications sent to a Gmail address. Most popular email programs, e.g., Outlook, have the ability to pull emails from multiple email accounts and put them in a common Inbox. Perhaps not a perfect solution, but the best possible given Earthlink's policies.