Chris, I don't have a solution for your problem, but I sure am sympathetic. For whatever reason, you are stuck with an empty bottle and the burden of proof that it was empty when you got it. That stinks, but that's life.
Several years ago, I made an appointment to see a doctor at a US Air Force hospital. I was having some pains in my stomach. After waiting two weeks, I went to see the doctor and he decided it was stress causing acid production..yada...yada...yada. So he gave me a prescription.
I took that to be filled at the hospital pharmacy and was told the wait was 3 hours. Well, what the heck. I went to the post exchange and did some shopping and then came back an hour later to find that the prescription was still not filled. Being patient, and realizing that all this was free, made me sit for another hour until my name was called.
The pharmacy clerk handed me a bag and told me I would have to sign for a controlled substance. I did that and high-tailed it out of there to beat traffic on the way home.
When I got home, I opened the bag with the prescription to find a completely empty bottle. I stood there realizing that I had just taken off an entire day from work and spent over 6 hours to come home with nothing. ( TBN doesn't have any icons for how I felt.)
I called the pharmacy back and was told there was nothing I could do but make another appointment. About that time, I realized the pain in my stomach was significantly worse than it had ever been, but not bad enough to make me go through that again. After a few dozen rolls of Rolaids, the pain got much better.
I feel for you, but there's not a darn thing I can do to help you.
