plaindave
Silver Member
I'll toss in my thoughts. I spent most of my career with the CAT organization and did a lot of work on the generation side of the business. It's not uncommon for a service guy to need to flash the field on a generator to get it putting out power. More common than most would like to admit. So that part of the problem doesn't surprise me. However you usually only need to do that after an extended storage period - I'm talking years here, not months. My guess is that you have a bad voltage regulator. A quick test and fix if the service guy is any good. Once fixed it should be good for a long time.
As for Generac's quality (or lack thereof), Generac is a price point builder and well known in the industry for being the low cost supplier. You don't get to low costs without giving up something. They build decent stuff, but it's always been a step or two behind the better competition. I have a Generac pressure washer. Great engine (their design) but the shaft size is a special shaft and the pump can only be replaced with a Generac pump. And the pump has a known problem of throwing shoes on the swash plate. It was cheap and lasted through the warranty. They figure on the average homeowner using it less than 5 hours per year. Same for the generators.
As for me - I got a Northern Tool generator, 5000W, Honda 9hp engine. Runs my well and everything else I need to get by in an outage.
As for Generac's quality (or lack thereof), Generac is a price point builder and well known in the industry for being the low cost supplier. You don't get to low costs without giving up something. They build decent stuff, but it's always been a step or two behind the better competition. I have a Generac pressure washer. Great engine (their design) but the shaft size is a special shaft and the pump can only be replaced with a Generac pump. And the pump has a known problem of throwing shoes on the swash plate. It was cheap and lasted through the warranty. They figure on the average homeowner using it less than 5 hours per year. Same for the generators.
As for me - I got a Northern Tool generator, 5000W, Honda 9hp engine. Runs my well and everything else I need to get by in an outage.