riptides
Super Member
Internal tracking systems lag behind reality. Part of the under promise over deliver mind set.
Slow shipping is bad enough. But incorrect tracking info just adds fuel to the fire. Here's my experience this week on an order for an air compressor from Home Depot:
Ordered 12/7 (Debit card charged immediately.)
Delivery promised by 12/24 or 12/25
First tracking info was that it was 'on the road' on 12/9
Next info was that it was delivered 12/11 -huh? I didn't get it!!!
(Shipper's "Customer Service" only works 8-4:30 Monday thru Friday; no info over the weekend)
On 12/14 shipper says delivery would be 12/21
Compressor delivered 12/15.
So much for tracking information.