Rant on shipping
- Thread starter newbury
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I confess that I'm a little nervous about the baby chicks I ordered. The earliest shipping date I could get was June 30... I just read that USPS is going to be slowing down shipping next month and the day before a holiday doesn't count as a shipping day.
The only reason I placed the order is because I had a credit there from last time, when my entire order arrived dead from the heat. Meanwhile I am still trying to find out what is going on with the house plans I ordered, which was supposed to arrive 2 weeks ago but is still "In transit, running late."
The only reason I placed the order is because I had a credit there from last time, when my entire order arrived dead from the heat. Meanwhile I am still trying to find out what is going on with the house plans I ordered, which was supposed to arrive 2 weeks ago but is still "In transit, running late."
This won't be a popular solution; yet they could make a dent in that by charging an annual fee for rural mailboxes. I find it odd that I pay 120$/year for a PO box, yet there is a rural box at the end of the PO parking lot which they get free delivery.
LouNY
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Do you know what the original RFD stood for?
Rural Free Delivery.
Rural Free Delivery.
Yes, I know. We were on RFD 3, but that was a long time ago. Times change, and privatizing it will just make it worse.
Also likely more expensive.
Also, I don't need mail delivered on Saturday. Every few years the Post Office sends out a questionnaire about this. When I ask our local mail delivery person why our delivery is free they say it is because they can't guarantee the security of our mail at a rural box.
Here's another... Fedex again, of course.
I finally found a turntable I like on Ebay and placed the order. Today I recieved a notice it was delivered but where? It was nowhere at my house; nor did I recognize the picture of an outhouse with a blurry map. I sent it to a couple of friends, one suggested the map might show a lake about 40 miles away. I was trying to communicate with the AI on Fedex: an exercise in uselessness itself: when the phone rang. My friend was right; the package was delivered about 30 miles from here. Apparently it's common for them to drop it there, and the home owner takes it upon himself to do Fedex's job.
I finally found a turntable I like on Ebay and placed the order. Today I recieved a notice it was delivered but where? It was nowhere at my house; nor did I recognize the picture of an outhouse with a blurry map. I sent it to a couple of friends, one suggested the map might show a lake about 40 miles away. I was trying to communicate with the AI on Fedex: an exercise in uselessness itself: when the phone rang. My friend was right; the package was delivered about 30 miles from here. Apparently it's common for them to drop it there, and the home owner takes it upon himself to do Fedex's job.
5030
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I'm glad the subcontractor for Fed-Ex we know not only the fleet owner but the local drivers as well and they all get or stuff delivered. Maybe banged around a bit but delivered anyway. Just got a 5 gallon pail of 5-40 Rotella T6 and of all things it came in a cardboard box and was on it's side on the back deck (we have a sign out front 'all deliveries on the back deck' so they all comply but the pail in the box arrived upside down and leaked a bit. Not enough to complain but it did leak. If it was shipped as the pail should have been and not in a box, I bet it wouldn't have leaked at all. 5 gallon pails aren't meant to be upside down.
NoTrespassing
Elite Member
I would tip the Good Samaritan a fin.
JPRambo
Platinum Member
On May 8 I ordered 3 small engine parts. I also paid for 2 day shipping. Thinking i could receive them Saturday or Monday. Tuesday night I still didn't have them, I emailed the company 'where are my parts'. This morning Wednesday, email from them 'third parts is on 1-2 week back order - do you want us to split order?.
Yes, Why not email me to tell me this when you know it's on back order and I payed for 2nd day shipping.
Yes, Why not email me to tell me this when you know it's on back order and I payed for 2nd day shipping.
ultrarunner
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I placed a $998 order with Zoro that was to be delivered yesterday… it said yesterday when I ordered and still yesterday on yesterday…
I called today and learned it won’t even ship until tomorrow and then to expect 7-10 days…
It’s to the point anyone counting on just in time is willing to gamble…
I had a notarized document that had to be in Chicago last Monday… paid $160 to UPS for the overnight letter.
It arrived late in Chicago so not delivered Monday…
Yesterday it said delivery could not be made at 7:51 am and that is because the business which opens at 8 am was closed at 7:51 am…
I called and raised Hell saying Wednesday is not going to work and driver needed to go back and that is what happened just before noon yesterday…
I called today and learned it won’t even ship until tomorrow and then to expect 7-10 days…
It’s to the point anyone counting on just in time is willing to gamble…
I had a notarized document that had to be in Chicago last Monday… paid $160 to UPS for the overnight letter.
It arrived late in Chicago so not delivered Monday…
Yesterday it said delivery could not be made at 7:51 am and that is because the business which opens at 8 am was closed at 7:51 am…
I called and raised Hell saying Wednesday is not going to work and driver needed to go back and that is what happened just before noon yesterday…
HawkinsHollow
Veteran Member
I haven't read all the rants, I am sure there are some good stories there. I feel like I have persanally been pretty lucky with shipping issues. Sure, some broken thing here and there but I have mostly been made whole in most of those issues, sometimes with great benefit to myself. Like a broken vanity that they said just keep it and refunded me. Fixed it and no one would ever know it was broken. My biggest pet peeve is when shipping is more than the cost of the item. I usually just skip it when I run into that, I just can't bring myself to do that.
But really it is a numbers game. Think about the sheer volume of packages that go out of USPS, UPS and Fed Ex everyday. There is an attrition rate, and sometimes we get unlucky and ours is the package that gets screwed up.
But really it is a numbers game. Think about the sheer volume of packages that go out of USPS, UPS and Fed Ex everyday. There is an attrition rate, and sometimes we get unlucky and ours is the package that gets screwed up.
I understand what you are saying
Yet when they are leaving packages 30 or more miles away it's obvious that the driver isn't even trying. Apparently this ia common, based on everything I've been hearing.
kenmbz
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Our last two Fedex subcontractors were horrible. Leaving stuff everywhere.
Middle of driveway, by the drainage ditch, 200' north of us on the side of the road.
We even lost a few packages, who knows where they went.
I complained a lot, now they have a new subcontractor in the area.
I had a talk with him early on, now my packages show up by the front door, or in bad weather down by garbage cans and not visible.
Hopefully this keeps up. I already told Fedex this group is good and gave commendations on the usual driver too.
It only took 4 years to get this fixed since the original driver retired
UPS and USPS are spot on, though the post office itself loses mail a few times/year.
Middle of driveway, by the drainage ditch, 200' north of us on the side of the road.
We even lost a few packages, who knows where they went.
I complained a lot, now they have a new subcontractor in the area.
I had a talk with him early on, now my packages show up by the front door, or in bad weather down by garbage cans and not visible.
Hopefully this keeps up. I already told Fedex this group is good and gave commendations on the usual driver too.
It only took 4 years to get this fixed since the original driver retired
UPS and USPS are spot on, though the post office itself loses mail a few times/year.
HawkinsHollow
Veteran Member
30 miles away?!? That's awful! There are definitely some crappy drivers out there. But then again I will see our UPS driver still delivering packages at 730 PM well after dark and feel for the poor guy. That must suck. But that is the job they signed up for.
dicktill
Gold Member
... and they make good money!
Oaktree
Super Member
Does UPS use subcontractors (outside maybe of Christmas rush)? Anything I've ever received shipped UPS was delivered by a guy in a standard brown truck.
kenmbz
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I don't think so, I always see the same 2 guys, for the first 7 years I was here, it was always the same guy, until he retired. Not sure how they do overflow.
With amazon, it looks like when they get overwhelmed they use car services, have had unmarked mini-vans and cars show up with packages, usually driver dons the Amazon vest so people don't freak.
OP
newbury
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Who did you complain to?
I am currently waiting for a Fed Ex delivery scheduled yesterday.
We were home all day, no package left.
Fed Ex shows a door tag left at 3:27.
No tag on my door.
I've got two cameras on the drive, no activity.
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