I'm not being clear enough. The bearing is just fine and is not loose in the face plate. When you put the o-ring into the housing and slide the plate in after, there should be a bit of pressure needed to be able to get that 5" circlip to lock in. No pressure is needed, and in fact, you can slide the plate back and forth in the housing. So either the plate is too thin, the o-ring is too thin or there's damage to the inside of the case. The last scenario seems to be the case and you can see it in this pic.