recall on Kubota M series??

gwdixon · Jan 22, 2010

jayste said:
I just got off of the phone with the dealer that originally sold my tractor. My FIL bought it new and I bought it from him. Anyway, they won't just give me the step. He says they have to inspect it and install it themselves. My question now is, how did you guys get yours and install it yourself? I think I'm being played by the "bring your tractor in so we can drum up something to service on your tractor" game. Opinions?

BTW, the (closer) competing dealer, when my FIL bought the tractor, told me that they sent out a service hand and installed theirs in field. Sounds to me like they give service after the sale.

That is crazy that you'd have to haul your tractor to a dealer for a 5 minute job. It is two bolts and that is it.

Call around and see if anyone will give you the parts. They may even be willing to come to your place to do it.

One would think that for liability issues that Kubota would want the recall kit installed.

jayste · Jan 22, 2010

gwdixon said:
That is crazy that you'd have to haul your tractor to a dealer for a 5 minute job. It is two bolts and that is it.

Call around and see if anyone will give you the parts. They may even be willing to come to your place to do it.

One would think that for liability issues that Kubota would want the recall kit installed.

That's what I was thinking. The dealer that's closer seems to give me the idea that if I'd bought it from them they would be willing to come out and put it on. The dealer he did buy if from says bring it in!

I've since emailed Kubota about it but I'm not real sure if I'm going to get a response. The site says it might take up to 7 days to get a response!

bpsooner · Jan 23, 2010

jayste said:
That's what I was thinking. The dealer that's closer seems to give me the idea that if I'd bought it from them they would be willing to come out and put it on. The dealer he did buy if from says bring it in! I've since emailed Kubota about it but I'm not real sure if I'm going to get a response. The site says it might take up to 7 days to get a response!

Jayste,
May I ask who your dealer is? I purchased my tractor from a dealer in Shawnee and they drove 60 miles to install the bracket. If it is the same dealer they are giving you the run a round..

jayste · Jan 25, 2010

bpsooner said:
Jayste,
May I ask who your dealer is? I purchased my tractor from a dealer in Shawnee and they drove 60 miles to install the bracket. If it is the same dealer they are giving you the run a round..

Fellow Sooner, Actually it is Dinsmore in Shawnee who told me that they sent a service truck out to do all of their installs. unfortunately, my FIL bought it from Enlow's in Tulsa. I talked to Kubota today and they said that it is up to the dealers to whether or not they want to service in the field. He did say that Kubota allows them (dealers) a $75 travel expense for the install if they do it in the field.

bpsooner · Jan 27, 2010

jayste said:
Fellow Sooner, Actually it is Dinsmore in Shawnee who told me that they sent a service truck out to do all of their installs. unfortunately, my FIL bought it from Enlow's in Tulsa. I talked to Kubota today and they said that it is up to the dealers to whether or not they want to service in the field. He did say that Kubota allows them (dealers) a $75 travel expense for the install if they do it in the field.

I am glad it was not Dinsmore that would not come out. They have been a great dealer for me. They are a little out of my way but a good bunch of folks to deal with.

MessickFarmEqu · Jan 28, 2010

Its kinda bull not to do it on the road with Kubota is paying a travel allowance. Maybe they are not aware of that, thats not always the norm.

orangeman128 · Jan 28, 2010

The recall cannot be completed by the customer, it has to be completed by the dealership.

gwdixon · Jan 28, 2010

Really? I did mine. The dealer gave me the parts. Two bolts were put in. Done.

Do I have to look out for the Kubota police?

firefighter9208 · Jan 29, 2010

gwdixon said:
Really? I did mine. The dealer gave me the parts. Two bolts were put in. Done.

Do I have to look out for the Kubota police?

Same here. It took me about 5 minutes with air tools. The dealer said that they could do it or I could. I forgot to lay out the step for them to put it back on the tractor when the tech came by to do it, so he left the kit for me.

Chris