Alan L.
Elite Member
We have 5 Dell Latitudes from 1 to 4 years old. Mine is a PII-300 I got in December of '98. We haven't had any trouble with the others. I had to have the power supply replaced free because I wore out the connector, and they replaced the keyboard assembly because I wore out the "e" key. This was replaced next day onsite.
The only complaint I have had is that the CDrom drive sometimes won't read CDs created by clients. Dell won't replace the CD drive as they say as long as it reads mass produced CDs then they consider it operational. I'm still mad about this and this one blemish will probably make me buy a thinkpad next time. They should not have made it an issue, especially since the other identical laptops would read these CDs fine.
Alan L., TX
The only complaint I have had is that the CDrom drive sometimes won't read CDs created by clients. Dell won't replace the CD drive as they say as long as it reads mass produced CDs then they consider it operational. I'm still mad about this and this one blemish will probably make me buy a thinkpad next time. They should not have made it an issue, especially since the other identical laptops would read these CDs fine.
Alan L., TX