I would wait till I see they had a lot of customers around then very loudly tell them how the rude manner in which they talked to you is the main reason you are going to buy from someone else but also make sure to mention that the other dealership is offering a better price! Pickle heads like that hate it when you let others know just what jerks they are and especially so when you do it in front of other potential customers. Who knows, you might save someone else some headaches as well.
Requesting feedback on pricing
- Thread starter Rngr275
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GManBart
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Unfortunately, that's not uncommon with tractor dealers...for whatever reason. If you do the same thing at a car dealership they normally fight to get your business.
The manner in which they talked to you about the price is in my opinion a clue on how they will deal with you after the sale for service and warrantee work. I would run as fast as I can to the next dealer and buy from them.
As far as what is acceptable for a distance to buy the machine you like for me it would depend on what type of drive. An all highway drive of 100 miles would not throw me off as long as I have confidence in the machine I am buying. I don't plan on having problems so it wasn't the main factor in my decision. I just prefer to support the local economy.
My DK40 has performed flawlessly and so far I don't see anything that would have me think that having a dealership far away should worry anyone
As far as what is acceptable for a distance to buy the machine you like for me it would depend on what type of drive. An all highway drive of 100 miles would not throw me off as long as I have confidence in the machine I am buying. I don't plan on having problems so it wasn't the main factor in my decision. I just prefer to support the local economy.
My DK40 has performed flawlessly and so far I don't see anything that would have me think that having a dealership far away should worry anyone
I am a salesman with a KIOTI Dealership in South East MI. I am sorry you had a bad experience. We normally try and bend over backwards to make the customer happy, and we try to be flexible with the pricing. I have to say the $21,900 seems very cheap for a DK40SE., especiall if you include set-up and delivery from warehouse.
It wasn't so much the firmness of not moving on their price but how they treat people who show up with a tractor that wasn't bought there. The color of their heart became clear. And to be perfectly clear it wasn't going to take much to get me to buy theirs… even at the higher price.
pacountryboy
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I had a similar experience at a Kioti dealer in person and another through email. That's why I went with the green brand. After all is said and done I would rather pay the extra money and know that I will be treated better.
I own a Kioti but the dealers in my area have changed hands quite a bit over the years and I was afraid that I wouldn't have the support locally. There are 3 Kubota dealers and 6 John Deere dealers in a 40 mile radius. Feel much better now.
I own a Kioti but the dealers in my area have changed hands quite a bit over the years and I was afraid that I wouldn't have the support locally. There are 3 Kubota dealers and 6 John Deere dealers in a 40 mile radius. Feel much better now.
pacountryboy
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Another thing, I don't give a **** who is selling what type of product but people in sales need to kiss some butt to make the sale. I've been there and that's what my father told me years ago and he was right, made a lot of money with that attitude.
GManBart
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I wasn't the one who had a bad experience. I've spoken to 3 or 4 Kioti dealers in the area, and they were all pleasant.
GManBart
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The green brand is pretty legendary for having snobbish dealers....some, not all. People walk in ready to buy, can't get anyone's attention, the dealer has no CUTs on the lot and tell people to order one if they want to see one in person.....the list goes on.
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pacountryboy
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Here by me its the opposite. JD and Kubota are professional and want to work with you to get your business.
Ever dealer is different though so what can you do. Buy what makes your life easiest and happiest.
Ever dealer is different though so what can you do. Buy what makes your life easiest and happiest.
GManBart
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Absolutely!
k0ua
Epic Contributor
I will throw in my 2 cents.. The price of the DK40se is very good by our standards here. $700 cheaper than I could get to after several back and forth offers. So I would say that is really good. We are talking a HST equipped tractor right? Because 21,900 is about right for the shuttle model. and HST is usually about 1000 more.
I am very sorry to hear that the 2nd dealer voiced those thoughts.. That is just a very stupid thing to do. Even if they actually operate that way, to tell you that does no- one any good, not them, not you. not Kioti. if they had just assured you their overhead would not allow much give on the price but perhaps thrown in something, you would have probably bought, but to be be talked to like that, well now you know how they roll, and it ain't pretty.
The good news is the DK40sehst is a lot more tractor, and you will be very glad you got it over the CK. The second piece of good news is they are quite reliable and you may not need much dealer support. I hope you go back to the first dealer and get the DK40se hst. And we will welcome you to the pack!:thumbsup:
I am very sorry to hear that the 2nd dealer voiced those thoughts.. That is just a very stupid thing to do. Even if they actually operate that way, to tell you that does no- one any good, not them, not you. not Kioti. if they had just assured you their overhead would not allow much give on the price but perhaps thrown in something, you would have probably bought, but to be be talked to like that, well now you know how they roll, and it ain't pretty.
The good news is the DK40sehst is a lot more tractor, and you will be very glad you got it over the CK. The second piece of good news is they are quite reliable and you may not need much dealer support. I hope you go back to the first dealer and get the DK40se hst. And we will welcome you to the pack!:thumbsup:
21999 was the price quoted to me by 3 dealers here in PA 2 other dealers were a bit higher and yet an other in the Lancaster area was so far off the mark he wanted me to pay 27938. because he could not understand that a fee loader meant you don't charge for it! He insisted that the DK didn't qualify for the free loader program even after I showed it to him on the Kioti web site. Wonder how many sales he made this year considering I got my tractor loader and backhoe for less than he wanted me to pay for just the tractor and loader??
Anyway my point being 21900 to 22900 seems to be commonplace for the DK 40SE around here with a few exceptions.
Buggs67
Veteran Member
I'm still working out my problems caused by the (cheaper, furtheraway) dealer. K-USA is finally going to authorize the local (14 miles away) dealer to make things right. But it's not going to be for 5 days. I guess I can't blame them for being more loyal to the people who already put profit in their pocket. At these dealer the owner is the salesman so if he lowers the price it's $$$ right out of his pocket. In large dealerships (like carts) the focus is on volume, moving product, and getting more cars out there for the service department to generate revenue.
It's a fine line, how much savings will make you travel. And how much is dealer loyalty worth. I've learned the hard way that they are loyal to dealers.
Good luck and don't accept the machine until you examine it carefully. Bring another set of eyes to help you out.
Garandman
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There is an area Kubota dealer notorious for this kind of behavior, while another only a few miles farther asked lots of questions and seemed a lot more agreeable to making a deal.
It could have been worse, he could have told you to "elevate your feet."...:laughing:
MinnesotaEric
Super Member
If I were the Kioti rep for NJ, I'd get on the phone and find out who spoke at Jim's Equipment about bumping warrantee work and playing favoritism and review sales skills and salesmanship with that person.
I'm told that Kioti does monitor these forums from time to time.
I'm told that Kioti does monitor these forums from time to time.
JbirdNC
Bronze Member
Ranger, just a thought from NC. The dealer I am buying from is an hour and 50 minutes away, and of course that is/was a concern for me. I told this to the dealer and he replied that they can do the regular service at my home, and if something major were to break during the warranty period, they would come pick it up and return it for a $50 fee. In my opinion I think that is more than fair. I just wanted to share with you another option to work out with the other dealer and also show you how you know you've found the "right" dealer!
JbirdNC
Bronze Member
Btw, I'm getting a CK35 HST with loader and backhoe for 23.8
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