As a teenager, I would drool over the big Sears catalog tool section. I day dreamed until I save up enough money to buy one of their socket sets, and then saved up for their pliers and wrenches, and so on. I truly thought they where the best tools for the money. Same thing when I bought my first table saw and router table. But then Home Depot and Lowes showed up, and they had some great tools, more brand names, and better prices. The last straw for me was when I broke a half inch ratchet and they wouldn't give me a new one without the original receipt. I never bought another Craftsman tool.
When I got divorced in 2010, I needed to by a new Washer and Dryer. Sears had a thing going where they checked the price of all their competition, and guaranteed to be cheaper!!! If my memory is correct, I think it was by ten percent. So I bought a brand new set of LG appliances from them and then waited two weeks to go pick them up at their store. Nothing is in stock, and they where super slow at getting it there. A few years later I wanted a flat screen TV. Samsung had a nice 55 inch that I wanted, so I went back to Sears to see what they had, and they refused to match the price of Sams Club, who had them in stock and ready to take home that day. Which is what I did. Turns out that Samsung is junk, so when it died after 4 years, I was looking for a new TV for Christmas last year. Sams Club had the LG OLED's in stock for a good price. Sears had them for $400 more, and you had to wait to get it!!!!
I'm surprised that Sears is still open. Who shops there and why?