kcflhrc
Veteran Member
One of the techs told me that they thought that they had run fiber to the new mini dslam(pedestal) and they later found out that there was no fiber. I'm not sure he knew what he was talking about as it doesn't seem to make any sense to put a new dslam in that is not fed by fiber. The only reason that I was moved to the new unit is because the centurylink website changed and showed that I could now get 20 Mb with the new hardware. They wound up hooking me up at 15 Mb instead of the 10 that I previously had. I lost connection about six months after the speed increase and they then said that I could only get 10. I had been having good speed at the 15 Mb service and tests were consistently 15. I told them that the problem was obviously down the road and I did not want my speed dropped. They dropped it anyway without my permission and I still had no service. A day later somebody got in the new mini dslam and discovered that a tech had been in the unit and left something disconnected. The tech told me that my speed could have changed where it was. In the meantime because of my speed change(decrease), my price for life went up $15. The tech then told me that the new mini dslam was not installed right and so it will only be used by me since it won't increase the speed for any nearby customers. Seems like a bunch of kangaroo techs to me. The contractors working for Centurylink should be working at Mcdonalds. Any ideas why they put in the new mini dslam? It doesn't seem to be benefiting anybody. In fact my pings are a little bit higher.
It may be different in each area, not sure. Never heard the term Mini Dslam. We call our Units CAF units here. CAF meaning Connect America Fund. Some are fed by copper and some fed by fiber. The majority fed by fiber. Fed's mandate 10 meg minimum on CAF units. Our units are typically installed by contractors and then turned up and tested by our tech's. I only do fiber to the prem, thank God, so I don't have anything to do with it. The CAF units are placed based on population and existing infrastructure. So what that means is you could in theory have 5 houses on the north side of the road and 1 on the south side within 1/4 mile of each other and the one on the south side wont get upgraded. Folks tend to blame the Telco's for a lot of things that are completely out of their control. However, the design should be 100% before the installation is started, but that doesn't always happen.