I thought (based on my dealers comments) the 290 is the new designator for the old 029. Mine is hard to start, but probably from old gas as I don't use it that often.
The 290 is the new saw? They havent made the 029 in over 10 years i guess, the have not made any 0?? saw in about that long that i know of?
When I go the dealer, I am going to ask them what I am doing wrong... I follow the manual exactly and still have tons of trouble starting the Stihl equipment. Maybe mine is not set up right from the factory? Using the "canned" gas, because all we can get here is ethanol. I love that Stihl when it runs, though!
My Echo equipment starts every time...two trimmers, a blower and saw...
I have an echo trimmer, it is way more cold natured but i think its due to a weak clutch and its down on power, i bought it second had from a freinds landscape buisness for $50 and it was one of the main ones they used for years!!
But to the SAW Pull your trigger and put it on CHOKE so that its at wide open on its own. Then pull the cord till you hear it fire. It probably will just burp once or twice, sometimes if really cold it will runn more?? Dont worry about catching it and pulling off the choke. It will die after it fires once, take you hand and move it to half choke, DO NOT TOUCH THE THROTTLE, then pull the cord and it should fire in 2-3 more pulls mabe only one if its a newer saw. Then grab the handle and you can pull the trigger to take it off wide open. Then just kind of warm it up before you go at it, the book says " to just hold throttle just enough so that the chain barely will move" this is proably for safty reasons, or you can just goose it like every one esle does and rev it lots.
I have used many stihl saws. I have owned a ms390 for 9 years and used an older 026 of my uncles, my friend just got a 290 all start the exact same. My saw has the most hours of them all on it. I have rebuilt the carb once as i thought it was the problem when i had a split fuel line, and have adjusted my carb out of factory settings and it still starts almost as good as new.
I work with loggers and have started various things that they have.. pole trimmer, numerous saws, some that are pretty beat, no trouble. Now most of those saws would be considered warm as they had run that day but they only run them for like 5-10 minutes every hour or so to trim trucks but there still in my opinion warm.
I think you may have gotten a lemon or just useing wrong procedure.
Like has been said if you pull the cord after it has fired that first time and you have not moved it to half choke it floods, and is a bear to start. You will have to then go to half choke but most likely you will have to drop start it with no choke and your hand holding the throttle or either let it set for a few mins. I have flooded mine not paying attention and it makes it way harder to start. But i have only done that once or twice in all these years.