TimberFarm
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I believe the three nearest JD dealers to me are all owned by the same company.
Comparison The Bitterness of Poor Quality Remains Long After the Sweetness of Low Price is Forgotten
- Thread starter Reddogs
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No real shortage of “big Ag“ dealers around here in South Central Wisconsin. There are 3 Case IH dealerships within 18 miles, 4 Deere dealerships within 23 miles or so, a couple Kubota joints, and a handful of attachment dealers also. If you go out a bit further, say 50 miles, I can’t even tell you how many tractor dealerships there are. One or two in any sizable town.
tacticalturnip
Elite Member
Can you link me to LS' warranty? For the life of me, I can't find it.
ultrarunner
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If you want to cut through the crap and against the wall file a lawsuit naming dealer and manufacturer and for good measure file BBB complaint and if unlawful business practices involved file with District Attorney and copy State Licensing Board.
Believe me as sure as the sun will come up tomorrow they will all be contacting you!
And if it is safety related throw in the Consumer Product Safety Commission.
I’m a state certified Consumer Arbitrator and have seen all of the above.
What typically happens is someone high up the chain will reached out asking for the opportunity to make things right.
One technique is to go to the Dealer ask to speak with the person in charge and totally profession say you don’t know what else to do but to be clear you cannot or will not resolve the issue…
If they say no then say I just did not want any misunderstanding as to why I’m escalating this… sometimes this is the ice breaker to get things moving.
I’ve done that with court papers in my pocket for friends and never did go to court as it was resolved.
Believe me as sure as the sun will come up tomorrow they will all be contacting you!
And if it is safety related throw in the Consumer Product Safety Commission.
I’m a state certified Consumer Arbitrator and have seen all of the above.
What typically happens is someone high up the chain will reached out asking for the opportunity to make things right.
One technique is to go to the Dealer ask to speak with the person in charge and totally profession say you don’t know what else to do but to be clear you cannot or will not resolve the issue…
If they say no then say I just did not want any misunderstanding as to why I’m escalating this… sometimes this is the ice breaker to get things moving.
I’ve done that with court papers in my pocket for friends and never did go to court as it was resolved.
Cahaba Valley Farm
Veteran Member
No kidding? Is that what you do for a living?
Cahaba Valley Farm
Veteran Member
Now that you had to ask it's nowhere to be found....hold on let me see where I saw it the other day
Ah yes here it is: https://www.brucestractorsales.com/pdf/ls-warranty.pdf
Now I will say it could not be found directly on the manufacturers website.
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ultrarunner
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No… currently Chief Engineer for a local hospital with a property management business on the side.
Graduated from engineering school many years ago and apprenticed in a Tool and Machine Shop with some very interesting projects including the Space Shuttle. (Ended with Challenger disaster)
State certified arbitrator required a series of classes and certification… most of my cases were automotive related with some construction cases in the mix.
Back in the 80’s the Alternative Dispute Resolution process blossomed and California was quick to embrace…
Graduated from engineering school many years ago and apprenticed in a Tool and Machine Shop with some very interesting projects including the Space Shuttle. (Ended with Challenger disaster)
State certified arbitrator required a series of classes and certification… most of my cases were automotive related with some construction cases in the mix.
Back in the 80’s the Alternative Dispute Resolution process blossomed and California was quick to embrace…
Cahaba Valley Farm
Veteran Member
Interesting
I will have to do some reading up about that.ultrarunner
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Magnuson moss Warranty Act is Federal 1975 and Song-Beverly Consumer Warranty Act California 1970
The above are the underpinnings to what is commonly known as Lemon Law.
There are some interesting provisions and one is the original manufacturers warranty is extended by the number of days product is out of service due to a covered defect…
In general it pertains to manufacturer defects affecting Use, Value or Safety.
Of course abuse, misuse or failing to follow required manufacturer’s maintenance requirement are defenses.
Generally getting the attention of the right person gets the process moving.
Sometimes this takes extra ordinary effort to initiate.
The grey area is this is Consumer Protection and sometimes becomes difficult… say a high end Zero Turn mower used to maintain your private home OK as opposed to commercially used by a landscape company or sod farmer.
The above are the underpinnings to what is commonly known as Lemon Law.
There are some interesting provisions and one is the original manufacturers warranty is extended by the number of days product is out of service due to a covered defect…
In general it pertains to manufacturer defects affecting Use, Value or Safety.
Of course abuse, misuse or failing to follow required manufacturer’s maintenance requirement are defenses.
Generally getting the attention of the right person gets the process moving.
Sometimes this takes extra ordinary effort to initiate.
The grey area is this is Consumer Protection and sometimes becomes difficult… say a high end Zero Turn mower used to maintain your private home OK as opposed to commercially used by a landscape company or sod farmer.
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K5lwq
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I did read this section and still do not see any language that the arbitration clause indicates it is ”binding”. It only requires that arbitration be the first course of action. If the consumer feels the matter was not resolved through arbitration then they have the right to bring litigation in the Courts.
The FTC also has ruled that ”Binding” arbitration is prohibited in warranties.
See attached article in the Nevada Law Journal.