The ROPS Police - fact or fiction?

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   / The ROPS Police - fact or fiction? #61  
<font color="red">The burden of proof is onthe dealer/OEM to prove that your modification caused the failure.

</font>

The Magnuson Moss Act DOES NOT protect you for items specifically spelled out in your warranty contract. Don't take my word for it call any corporate lawyer. If the warranty says do not modify this engine, ROPS, transmission, etc. and you do then the dealer doesn't have to prove anything. You modified the part and by modifying the part you voided the warranty yourself.

Indy is exactly right. You can't split hairs. It's either all or nothing. These guys that modify their transmission, engine, lift kits, etc. and then want the dealer to pay because they broke their vehicle. NO way and I applaud the dealers for denying warranty in these cases. They made the vehicle, tractor, etc. to perform as they delivered it to you.

The MMA was enacted to allow you to put in other filters and oils and not have to specifically have that mfg. oil or filters. It was never meant to cover performance modifications and alteration of original equipment. It doesn't have to render the design inoperable, it just has to change the original design. I would suggest everyone read the actual act. What it says and what people interpret are two different things.

Actual act:

<font color="brown"> Magnuson Moss Act



Under the Magnuson-Moss Warranty Improvement Act, a vehicle manufacturer may not make its vehicle warranty conditional on the use of any brand of security system unless the manufacturer provides the system free of charge or the Federal Trade Commission (FTC) has specifically published that only the vehicle manufacturer’s product may be used. To challenge a false claim, ask the person to put it in writing, or request the vehicle manufacturer’s security system free of charge. If you are charged for the security system, or they refuse to give you a written statement, there may be a violation of Federal law.

This is the actual language of the act:

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this sub-section may be waived by the Commission if


the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
the Commission finds that such a waiver is in the public interest.
The district courts of the United States shall have jurisdiction of any action brought by the Attorney General (in his capacity as such), or by the Commission by any of its attorneys designated by it for such purpose, to restrain (A) any warrantor from making a deceptive warranty with respect to a consumer product, or (B) any person from failing to comply with any requirement imposed on such person or pursuant to this chapter or from violating any prohibition contained in this chapter.
</font>

As you can see the Act does little or nothing to protect you against anything but having the mfg. require you to use their products to service the vehicle. BTW call one of these aftermarket suppliers and see what kind of help they actually give you in a court case. They write a letter. That's it. Yet they hide behind the MMA as the protection for consumers to modify their vehicle any way they choose. Doesn't happen and it shouldn't.
 
   / The ROPS Police - fact or fiction? #62  
Richard,
Your right about the MMA, but it does state that the modification has nothing to do with the failure, it wont effect your waranty(if I remember correctly). Like it has been said several times here, you can split hairs all day. If the dealer decides to void your whole waranty for a saftey issue, you need to find a new dealer. He doesnt understand the waranty, and doesnt want to provide the service to you. Basicly in his mind, he already got your money, your on your own..

Contact with any manufacturer should prove this. Pick one and make the call, ask them if you modify your ROPS will the drivetrain waranty be effected... Dont ask the dealer.

Again, I dont mean to be argumentative.. It is a fact I have dealt with on several ocasions.. I think you're on the same page anyhow, I just thought I'd add the clarification for anyone still following..
 
   / The ROPS Police - fact or fiction? #63  
I didn't think you could take someone to court if you sign an arbitration clause even if they deny warranty. Are tractor dealers not having people to sign arbitration clauses these days ? Seems that everyone does. /forums/images/graemlins/confused.gif
 
   / The ROPS Police - fact or fiction? #64  
</font><font color="blue" class="small">( Any engineer could chew any lawyer up on that one.

The Magnuson-Moss law is the protection and it states that no warranty can be denied unless it is proven actions have been taken by the owner that renders the manufacturers design and function inoperatable.
)</font>

you are missing something - normally, the lawyer making sucha claim will have his own expert witness engineer, and it will be a battle of the experts, not battle between lawyer and engineer. There will be a time to test the engineer on the stand, but the lawyer will ahve been schooled by his own engineer. as for your second point, it may be that holes in the ROPS may void the warranty under the manufacturer's guidelines. Careful with this stuff, it is playing with fire. if you roll your tractor and the rops folds up, you do not want to give the manufacturer ammo to shoot back at you.
 
   / The ROPS Police - fact or fiction? #65  
<font color="blue"> if you roll your tractor and the rops folds up, you do not want to give the manufacturer ammo to shoot back at you. </font>
Rolling your tractor. Would not be covered under any warranty. Insurance maybe?
 
   / The ROPS Police - fact or fiction?
  • Thread Starter
#66  
</font><font color="blue" class="small">( as for your second point, it may be that holes in the ROPS may void the warranty under the manufacturer's guidelines. )</font>

This is the whole point of my original post. I could not find any mention of ROPS modifications voiding any manufacturer engine or drive train warranty, which is all that most manufacturers warranty.

It's mis/uninformed statements like this that are the problem.
 
   / The ROPS Police - fact or fiction? #67  
Mad,
I think thats the situation.. I have heard from many tech's and dealers that something will "void" their waranty. This tends to be an off the hip comment. When you look into it a bit, maybe contact the MFG, you'll find differently. In some of our training, we try to teach the guys to avoid the word "void". Specificly because it will put the customer on the deffensive,because you have just accused him of damaging the vehicle. This makes them less likely to return(#1) and sometimes they will avoid "the rest of the story" to help you fix the vehicle properly. Its BS, the proper term would be to "void a portion" of the waranty.
 
   / The ROPS Police - fact or fiction? #68  
I was curious, so I looked at my Kubota warranty. It says that it does not cover "failures CAUSED BY ...unauthorized modifications." (my caps). To me, this means that an unauthorized modification to the ROPS would result in loss of warranty coverage with respect to any failure that results from the unauthorized modification. The warranty does not say, and it would be unreasonable to interprete it as providing, that an unauthorized modification would "void" the warranty in the sense of forfeiting warranty coverage with respect to failures not caused by such modification.

That granted, it still seems to me somewhat imprudent to make any but the most clearly insignificant modifications to a ROPS. Failure of the ROPS is most likely to occur during a rollover and a total ROPS failuire in such circumstances is almost certain to cause death or serious bodily injury to the operator. Exculpation of the manufacturer from having to repair or replace the ROPS is not the point; what is the point is that you would have given the manufacturer a defense to the operator's potentially huge claim for the death or injury resulting from the ROPS failure.

Since I am not an engineer I do not trust myself to be able to determine whether any particdular ROPS modification might compromise the structural integrity of the ROPS. It makes sense that a couple of small holes in the ROPS shouldn't make any significant difference but what the do I know? I think that I'll continue to mount lights, hydraulics, etc. to my ROPS by means that don't involve cutting or drilling. /forums/images/graemlins/wink.gif
 
   / The ROPS Police - fact or fiction? #69  
Fact is, I have never heard or read where anyone ever stated as fact that drilling a ROPS would void the warranty, only to ask if it did, or to give an opinion; however, I do know for a fact that I would never buy a tractor, knowing that the ROPS had been altered by drilling, cutting or welding in any way, nor would I expect any dealer to take one in on trade.
 
   / The ROPS Police - fact or fiction?
  • Thread Starter
#70  
</font><font color="blue" class="small">( Fact is, I have never heard or read where anyone ever stated as fact that drilling a ROPS would void the warranty, only to ask if it did, or to give an opinion; )</font>

There have been plenty of these statements here on TBN. See my earlier post regarding this.

The majority of comments here on TBN regarding this have been stated such that they convey the aura that the statement is very true. These kinds of statements are misleading especially to the novice tractor owners that comprise the majority of people reading TBN.

As you can see, I dislike people spreading fictitious facts/rumors.
 
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