
Oh my yamatitan. Looks like you had some work lined up for it!!
Travis
A simple adjustment should take care of the gap. I can't really explain why the cylinder would do this, but it has been an efficient fix. Out of 1000++ grapples, there's been maybe ~8-10 needing adjustment.
Just remove the pin that holds the cylinder to the lid, loosen the bolt(arrow pointing to it) and turn the clevis counter clockwise. It will not take much.
Travis
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Mine did it also back in the first month. As soon as I said something wondering, Travis was all over it to let me know the adjustment procedure. Never have had to touch it since and finishing up first year with it. Great product and great company!
Using it this morning to set a new desk up to the 2nd story.
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