TSC never keeps their stock up!!!!!

[RedNeckRacin]

One of the reasons TSC stays in business around here, is more small stores close early especially on Sunday. If I'm doing farm work on Sunday afternoon (which I usually am doing) and I need a part or hardware, TSC is my only choice. Of course, what I need is rarely in stock, so it really doesn't matter.

Isn't that the truth. It never fails when you have time to do something (outside of 9-5) that something breaks and you need to fix it to keep working!

 

[GLyford]

My closest TSC carries stuff that the local hardware and box stores don't, like tractor mufflers, electric fence chargers, real t-posts and hog panels. Their prices are better than most on stuff like chicken feed, but I kept going back looking for oyster shell and I could never find it. Next time in, I cornered a manager and he was all "the order comes in on wednesday and is gone in an hour." And I asked him if he ever considered, you know, ordering more?

Next time in after that, it was on the shelf.

I like their bulk bolts. They never have any 4-1/2" cut off disks in stock. It's all very hit and miss, but most of the time I am able to check online to see if they have what I need in stock before I make the trip.

I used to work at a department store fresh out of college. Store manage told me that the markup on most stuff is somewhere around 5-15%, and is very price competitive, except clothes, where the markup is 90%. They were still making good money at half off.

So that's why any store will focus on the clothes, that's where they make the most. Personally, I think the clothes prices at TSC aren't great either, and never have what I want anyway. But I am also sure they sell far more shirts than 9n mufflers.

I know the kids at my store know what a tractor looks like, because they can see the deere dealer on the other side of the parking lot...

 

[mjw357]

Their prices are better than most on stuff like chicken feed, but I kept going back looking for oyster shell and I could never find it. Next time in, I cornered a manager and he was all "the order comes in on wednesday and is gone in an hour." And I asked him if he ever considered, you know, ordering more?

That's it in a nutshell. It doesn't take a business degree to know that you can't sell what you don't have.

 

[buckeyefarmer]

I buy my jeans at tsc. And the price is good.

 

[bcp]

"We've never stocked that."

"Why not?"

"No one ever buys any."

 

[RichZ]

bcp, I think that's TSC's motto!!!

 

[japody]

So I'm sitting here yesterday, Aug. 25, and I get an email from TSC reminding me to use my 10% coupon that expires on Aug 23. I dashed off an email to my newfound friend at TSC, who's the VP of something, asking him WTF? I got a response this morning apologizing and said he will get with his people to find out where the "disconnect" occurred. Just a few minutes ago, I got an email that was titled "Accept our Apologies" and had a coupon good for $20 off a $100 purchase. I'm curious as to whether this coupon is going out to all of their email list or did I just get it because I complained?

 

[rekees4300]

SOP to keep the customers happy. You'd think the $20 off would be good for ANY purchase. :confused3:

"said he will get with his people to find out where the "disconnect" occurred" = he forwarded the email to the complaint dept. then forgot about it

 

[RichZ]

A new Harbor Freight store opened up near us a year ago. We were shocked when the manager from our local TSC came out to say hello to my wife and me at the new Harbor Freight store. He is now the manager of the Harbor Freight store. This guy was the first good manager our TSC had in years, and he really tried to keep things in stock, but he often couldn't get things delivered. He was actually recruited by Harbor Freight, and when he told the regional TSC manager that Harbor Freight was looking to hire him, he told him not to let the door hit him on the way out. So the new Harbor Freight store is really good, and the TSC store sinks back to the way it was. One of the many reasons TSC is sinking is they don't appreciate it when they do manage to find a good manager.

 

[CurlyDave]

I buy my jeans at tsc. And the price is good.

I have started getting all my jeans and shirts from Amazon.

If I go into any store, I have to sort thorough a stack to find the few they have in my size. At Amazon I just order the size I need and the color I want. Shows up in a couple of days.

For shirts I like the tall sizes, not because I am really tall, but because the tail is long enough to tuck in. About 10% of the ones on a rack are tall. At Amazon, I check the size and I get the right items delivered without frustration.