Willl
Elite Member
The reason I was skittish with them is because they handle email through Hotmail.
Why is that a concern ?
The reason I was skittish with them is because they handle email through Hotmail.
If you can get it locally for a price competitive with online, you are golden. You may need consumables or service in the future so it might be a good idea to strike up a relationship and see if you can keep all of your needs fulfilled nearby.
I buy online because I can't afford the prices I find locally. I do my research and only purchase from retailers I think are reputable but as everyone knows, if something does go wrong, dealing with it locally is usually easier than having to deal with it remotely.
Why is that a concern ?
IMHO, a company that depends on a free email provider as their means of staying in touch with customers does not view customer contact as being of the highest priority. Any hosting company will add email hosting to that of a web site for an immensely small add-on fee (or include it in the price of hosting the site). There are too many "fly by night" type of companies out there... The ones that are serious about selling through the web take little steps like using a @mycompany.com email address to show a level of trust and professionalism to their perspective customers.
To me, using a free email provider says "My web site looks impressive, but I run this business out of my basement." It's opinion and impression. As someone that's been involved in IT and Internet commerce for a very long time, I know just how simple and inexpensive it is to make your business look truly polished with simple things like this.
As someone who has worked with my hands my whole life I know equipment, I don't know the difference from an I pad and a maxi pad, a blue tooth and a black eye.
I would certainly look past the amature (your assertion) web gaff and see who the company really is. I think I have ordered from the company in Indiana.
When I locate a company online I usually turn to their phone number to order. How they take an order will tell me how they operate a lot more than their email address!
To me, using a free email provider says "My web site looks impressive, but I run this business out of my basement."
Knowing some people with businesses that do very well and have websites, but still use hotmail, yahoo, etc, it probbaly never occurred to them to switch from the email address that they have been using for 10+ years, or they dont like the webmail interface of their hosting provider and dont want to use a computer based client.To me, using a free email provider says "My web site looks impressive, but I run this business out of my basement." It's opinion and impression. As someone that's been involved in IT and Internet commerce for a very long time, I know just how simple and inexpensive it is to make your business look truly polished with simple things like this.